Senior Director in London

Exciting opportunities exist within our successful Health & Social Care Sector team right now. If you're passionate and ambitious about playing a key role in helping shape and grow our business, maximising return / reward for risk across both the Sector and ultimately the business banking portfolio, then please read on.

We are looking for dynamic people, who are ready to make a real difference to a successful and expanding team. Providing a truly complete service, the Senior Director, Health and Social Care, will support our continued growth with strong customer focus. Our team has a successful record of lending to SMEs and Corporates in the health and social care sector. In return, we’ll encourage and reward you, helping you deliver first class customer service, while building a successful career.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this role, you will be part of our growing Business Banking team, meeting with and supporting customers across your assigned region. You'll be covering the London region so will need to be based locally as you will be expected to travel regularly across this region. Additionally, there will be a need to regularly connect with colleagues for collaboration events in one of our locations.

Responsibilities:

• As a key member of the Health & Social Care Sector team, you will play an important role in supporting the generation and optimisation of income and Return on Equity across the Health & Social Care sector, with a particular focus on Real Estate structured lending.
• You will assist in identifying and securing high-quality customers while helping to strengthen brand visibility within both local and national advisor and investor communities.
• The role involves evaluating opportunities with new-to-bank customers, leading transactions from origination through to completion, and managing or supporting existing client relationships.
• You will work closely with colleagues to build and maintain strong networks across the sector, reinforcing Virgin Money's reputation as a leading lender that delivers innovative and tailored funding solutions.
• Strong organisational, relationship management and project management skills will be essential to ensure exceptional customer service, providing a seamless onboarding experience for new clients and fostering effective collaboration across the wider business.

About you:

• Knowledge of and obvious passion for the Health and Social Care sector.
• Knowledge and experience within the real estate, and corporate / structured finance market and experience in financial and non-financial appraisal techniques together with credit report writing.
• Cash flow analytical skills with demonstrable experience of analysing a customer's financial statements and cash flow cycles to provide the most appropriate solutions (e.g. ratio analysis, understand cash drivers, working capital and operating cycles).
• Experience of creating a best practice service environment that provides unique value to customers whilst being commercially attractive to the Bank.
• Confident working with and developing complex financial models in Excel with an in depth understanding of compliance and risk as it relates to the role.
• Strong networking, verbal and written communication skills to influence and support decision making and getting things done – right first time – for the customer.
• Relevant industry or vocational financial services qualification e.g. Chartered Accountant, Chartered Banker etc.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 30 days holiday, pro rata.
• Private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Disability Confident: We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion.