At a Glance
- Tasks: Lead credit card acquisition strategies and optimise customer journeys for Nationwide and Virgin Money.
- Company: Join a forward-thinking mutual that prioritises fairness and community impact.
- Benefits: Enjoy 30 days holiday, private medical insurance, and a competitive pension plan.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real difference in shaping the future of credit cards while working with senior leaders.
- Qualifications: Experience in credit card acquisition and strong analytical skills are essential.
The predicted salary is between 59400 - 72600 £ per year.
Join Nationwide as a Senior Credit Card Product Manager - Acquisition and play a pivotal role in shaping the future of one of the UK's most ambitious credit card businesses. As part of our high-performing Credit Card team, you'll help drive transformational growth across both Nationwide and Virgin Money, influencing how we attract new customers, engage existing members and develop compelling credit card propositions. This is a unique opportunity to make a visible impact at scale, with exposure to senior leaders and the chance to help shape the future direction of our combined business following the acquisition of Virgin Money.
Working closely with external partners, including aggregators, and internal teams across the business, you'll drive acquisition performance, optimise customer journeys and deliver strong commercial results while balancing customer outcomes and risk. You'll bring deep knowledge of the UK credit card market, proven experience in credit card products and unsecured lending, and a strong track record of stakeholder management, proposition development and leading people to success. This is a 24-month Fixed Term Contract opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office.
Responsibilities:
- Lead acquisition activity across both Nationwide and Virgin Money, driving commercial performance through open market and member channels while enhancing customer journeys and developing compelling credit card propositions.
- Work closely with partners, aggregators and colleagues across Risk, Finance and Marketing, using data, market insight and customer understanding to optimise conversion, identify growth opportunities and deliver sustainable business results.
- Influence strategy and help unlock the full potential of two leading brands coming together.
About you:
- Proven experience in credit card acquisition, portfolio management, proposition development or commercial trading, with a strong track record of delivering growth and commercial results within the UK credit card market.
- Strong commercial acumen, including credit card channel & pricing strategy, product economics, Profit & Loss management and performance optimisation.
- Highly analytical, with the ability to translate complex data, market trends and customer insights into clear strategic recommendations and measurable actions that drive performance.
- Demonstrable experience influencing and challenging senior stakeholders, presenting commercial proposals and contributing to strategic decision-making at leadership level.
- Proven ability to build strong relationships and work collaboratively across a large, complex organisation.
- Strong understanding of customer acquisition journeys, conversion optimisation, proposition performance and customer outcomes.
- Excellent leadership, communication and stakeholder management skills.
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs.
- Say it straight - We are brave in speaking out and saying what we think.
- Push for better - We don’t settle for mediocrity, we challenge the status quo.
- Get it done - We prioritise what will have the greatest impact.
The extras you’ll get:
- 30 days holiday, pro rata
- Private medical insurance
- A highly competitive pension
- Access to an annual performance-related bonus
- Training and development to help you progress your career
- Life assurance
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
Senior Credit Card Product Manager - Acquisition in London employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Card Product Manager - Acquisition in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
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Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Nationwide.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Nationwide might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Senior Credit Card Product Manager - Acquisition in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Nationwide will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Nationwide. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Nationwide confidence in your short-term commitment to the role.
How to prepare for a job interview at Nationwide
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Nationwide.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Nationwide that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
