Nationwide is recruiting for a Customer Support Associate in the Financial Care Team to assist customers facing financial difficulties. The role is predominantly telephone-based, requiring exceptional listening, empathy and rapport-building to identify suitable support options.
You will work a 35-hour week with shifts between 8am–7pm, Monday to Friday, in a hybrid setup across UK offices including Leeds, Glasgow and Newcastle.
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Financial Care Support Specialist (Hybrid) in Leeds employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
