Nationwide Group is seeking a Performance & Competency Lead to join the Learning & Development team supporting Customer Resolutions Operations. This role is hands-on, focusing on practical learning that helps colleagues build capability and deliver consistently brilliant customer outcomes.
You’ll own the full learning cycle, consult with stakeholders to identify performance needs, and design, deliver, evaluate and embed blended learning solutions.
Hybrid Learning & Performance Lead (12-Month) employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
