At a Glance
- Tasks: Manage complex customer enquiries from start to finish, ensuring top-notch support.
- Company: Nationwide Glasgow, a leader in customer solutions with a supportive culture.
- Benefits: Competitive salary, great work-life balance, and opportunities for professional growth.
- Other info: Join a dynamic team focused on delivering exceptional customer service.
- Why this job: Make a real difference by resolving customer issues and enhancing their experience.
- Qualifications: Experience in handling complex enquiries and strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Nationwide Glasgow is recruiting for an experienced specialist to manage complex customer enquiries from first contact to resolution.
You will be the dedicated point of contact, ensuring customers feel supported, informed and valued throughout the case.
Based in the Complex Enquiries team, you will investigate issues, remove barriers and coordinate actions across the organisation while collaborating with colleagues and stakeholders to deliver the right outcome first time.
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Senior Complex Enquiries Specialist: Customer Solutions in Glasgow employer: Nationwide
At Virgin Money, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Cleckheaton. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a competitive benefits package that includes generous holiday allowances, health and wellness resources, and a strong pension plan. Join us to be part of a team that values customer care and community impact, where your contributions are recognised and celebrated.
