Product Manager - Business Lending Products in Glasgow

At Nationwide, we’re making banking fairer, more rewarding and for the good of society. Within Business Banking, the Business Lending Products team sits at the heart of the lending experience, supporting UK businesses to grow and flourish by delivering compelling lending propositions that evolve with customer needs.

As a Product Manager in the Business Lending Products team, you will play a leading role in the management and development of products that put customers first. You will play a key role in driving the product review programme, identifying opportunities to enhance products and processes, and ensuring alignment with customer needs, the external landscape and the internal operating environment.

Working end-to-end across design, delivery, and performance, you will deliver high-quality analysis and insight, supporting effective product management, reporting and governance. In this fast-paced environment, you will collaborate across Group Business Banking and beyond to solve complex product and business challenges, manage and implement change and develop practical, value-driven solutions.

We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.

The Business Lending Products team is a proactive, innovative, and growing function responsible for developing, implementing, managing, monitoring, and reporting on the Business Lending product suite. Operating across the end-to-end product lifecycle, the team plays a critical role in ensuring products remain fit for purpose for customers and aligned to regulatory standards. We set high standards, ensuring every decision starts and finishes with the customer in mind, challenging the status quo and delivering at pace and with quality.

As a minimum you’ll have:

• Experience working as a product manager, product owner, or in a similar role managing products and delivering change
• Experience in managing end-to-end reviews of complex products and/or processes
• Demonstrated ability to put customers at the heart of decision-making, by applying strong analytical skills and using insights to shape products and journeys
• Demonstrated ability to deliver outcomes that ensure compliance with regulatory requirements
• Experience in preparing high-quality papers for relevant forums and committees, supporting informed product-related decision making in line with governance and regulatory requirements
• Working knowledge of the UK regulatory environment, including Consumer Duty and its impact on product design and delivery

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.