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- Tasks: Assist in onboarding customers and manage Invoice Finance processes while resolving queries.
- Company: Join a supportive team at Nationwide, a leading UK bank.
- Benefits: Enjoy hybrid working, private medical insurance, and a competitive pension.
- Other info: Flexible working options and opportunities for career development.
- Why this job: Make a real impact by helping businesses thrive with financial support.
- Qualifications: Strong analytical skills, customer service experience, and a desire to learn.
The predicted salary is between 30000 - 40000 £ per year.
This is a fantastic opportunity to join the Invoice team, which is a small specialist team within Business Banking. We provide a wide range of businesses with working capital support to aid cash flow and growth. You will play a key role in keeping the society safe and in supporting our existing Invoice Finance customers and Invoice Finance Relationship Managers. If you’re passionate about providing great service and willing to do what it takes to make our customers happy, read on.
We are happy to consider flexible working approaches to help you perform at your best. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through a hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you’ll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in Glasgow or Leeds. If your application is successful, your hiring manager will provide further details on how this works.
What you’ll be doing:
- Learn about all aspects of Invoice Finance and associated risk management while assisting Invoice Finance Relationship Managers with onboarding new Invoice Finance customers.
- Complete timely and accurate processing of CHAPS and currency payments, and handle general administration relating to Invoice Finance facilities.
- Process customers’ month‑end sales ledger reconciliation returns as part of our wider risk management strategy.
- Calculate and update reserves to ensure accurate funding is available to our customers.
- Interact with customers for prompt query resolution.
- Work with various banking teams, such as Payment Operations & Finance, to challenge, improve, and streamline existing processes while handling multiple tasks and prioritising workload.
About you:
- Demonstrable analytical skills.
- Ability to learn quickly and work as part of a team.
- Experience of dealing directly with customers.
- Strong written and oral communication skills.
- Desire to learn and develop.
- A self‑starter, well‑organised, and able to work independently on complex tasks and deliver high‑quality results.
- Ability to work in a fast‑paced change environment.
- Experience of Invoice Finance.
The extras you’ll get:
- Access to private medical insurance.
- A highly competitive pension to help you build a strong foundation for retirement.
- Access to an annual performance‑related bonus.
- Training and development to help you progress your career.
- A great selection of additional benefits through our salary sacrifice scheme.
- Life assurance to provide peace of mind for you and your loved ones in the event of your death.
- Wellhub – access to a range of free and paid options for health and wellness.
- Up to 2 days of paid volunteering a year.
Invoice Finance Relationship Manager Assistant in Glasgow employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoice Finance Relationship Manager Assistant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the Invoice Finance sector on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to show how you can contribute to their team. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring examples of your analytical abilities and customer service experience to the table. We want to see how you’ve tackled challenges in the past and how you can bring that to the Invoice team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Invoice Finance Relationship Manager Assistant in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Invoice Finance Relationship Manager Assistant role. Highlight any relevant experience with customers and analytical skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing great service and how you can contribute to our team. Keep it concise but impactful, showing us why you're the perfect fit.
Showcase Your Communication Skills: Since strong written communication is essential for this role, ensure your application is clear and free of errors. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nationwide
✨Know Your Invoice Finance Basics
Before the interview, brush up on your knowledge of Invoice Finance and its role in supporting businesses. Understand key terms and processes, as this will show your enthusiasm and readiness to assist the team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully resolved customer queries or provided exceptional service. This is crucial for the role, so be ready to discuss how you can contribute to keeping customers happy.
✨Demonstrate Your Analytical Abilities
Since the role requires strong analytical skills, think of instances where you've used these skills effectively. Be prepared to explain how you approach problem-solving and decision-making, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, hybrid working arrangements, or opportunities for professional development. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.