The Nationwide Financial Care Team is seeking a Senior Analyst to support regulatory compliance, internal policies, and the integration programme. You will perform root cause analysis from Enterprise Outcome Testing and Quality Checking, and work with stakeholders to track actions to completion.
You will maintain Standard Operating Procedures across the department, use data to identify trends in complaints, and contribute to opportunities for improvement through action plans. 24-month secondment.
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Hybrid Senior Analyst, Financial Care & Compliance in Glasgow employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.