FX Relationship Manager in Glasgow

This role sits within our Financial Risk Solutions (FRS) Dealing Room Team, a specialist team within Group Business Banking that supports customers with foreign exchange and other risk management solutions. The team plays a key role in helping businesses operate confidently in both domestic and international markets. The purpose of this role is to deliver value through a combination of accurate trade execution, market insight and strong relationship management. You’ll support customers in understanding and managing their exposure to financial markets, while contributing to the growth of the FX business.

The role has a direct impact on both customer outcomes and commercial performance, requiring a strong focus on service, revenue generation and adherence to regulatory and risk standards, all within a collaborative and fast-paced environment. As an FX Dealer/Relationship Manager within FRS, you’ll combine hands-on foreign exchange dealing with proactive relationship management for SME and Corporate customers. You’ll execute FX transactions accurately in a fast-paced environment while building strong client relationships and helping customers manage currency risk.

Working directly with customers, you’ll discuss market movements, understand their exposures and identify opportunities to support their business objectives through appropriate solutions. You’ll play a key role in growing the FX business, delivering income, and ensuring a high-quality customer experience through every interaction.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Responsibilities:

• You’ll work in a fast-paced dealing environment, speaking with SME and Corporate customers to understand their foreign exchange needs and executing trades accurately on their behalf.
• Alongside this, you’ll build and maintain strong relationships, using market insight to have informed conversations and help customers manage their exposure to currency movements.
• You’ll collaborate closely with colleagues across the bank to deliver a seamless service, while ensuring all activity meets regulatory and internal standards.
• Over time, you’ll develop your own portfolio, proactively engaging customers to drive income and support the growth of the foreign exchange business.

About you:

• Proven experience in foreign exchange, treasury, or a financial markets role with direct customer interaction.
• Experience managing and growing relationships with SME or Corporate customers.
• Proven understanding of financial markets, with the ability to explain complex concepts clearly to customers.
• Demonstrable ability to operate with high accuracy in a fast-paced, time-critical environment.
• Experience working within regulated frameworks, with a strong awareness of risk and compliance requirements.
• Excellent communication and interpersonal skills, with the ability to build trust and influence outcomes.
• Adept organisational skills and the ability to manage competing priorities effectively.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 25 days holiday
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next:

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.