Nationwide in Galashiels is seeking a Customer Representative to deliver outstanding in-branch, phone, and online support. You will help customers with everyday transactions, answer queries, and guide them towards banking services and digital tools that simplify money management.
The role is permanent, full or part-time (16–35 hours per week) with a 45-minute commute requirement. You’ll join a multi-skilled branch that handles some calls on non-branch days and maintains exceptional service
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Customer Experience Champion – In-Branch Banking in Galashiels employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
