Nationwide is seeking a Performance Manager within Fraud Operations to transform customer and operational insights into meaningful actions. You’ll work with senior leaders to strengthen fraud controls, improve customer journeys and deliver measurable improvements across the end-to-end process.
You’ll partner with operations, planning, quality, risk and supplier teams to identify opportunities, remove barriers and drive performance enhancements, while maintaining a strong customer focus and
#J-18808-Ljbffr
Fraud Operations Performance Leader employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
