At a Glance
- Tasks: Be the friendly voice for customers, helping them with personal banking inquiries.
- Company: Join Nationwide, a trusted name in banking with a focus on customer service.
- Benefits: Enjoy a competitive salary, flexible hybrid working, and comprehensive training.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference by providing excellent support and building customer relationships.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
Nationwide is seeking a Customer Service Consultant (Personal Banking) to be the first point of contact for inbound customer inquiries about new products.
This role involves supporting customers during phone calls and maximizing service knowledge to help them access a wide range of Nationwide services.
Working hours are 35 hours per week, Monday to Friday, with some Saturdays required.
The training period is fully onsite for the first four weeks, with hybrid working options available thereafter.
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We think you need these skills to ace Inbound Personal Banking Support Consultant (Hybrid) in England
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Team Collaboration
Customer Service Skills
Relationship Building
