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- Tasks: Support Customer and Marketing Analytics teams in data governance and critical data management.
- Company: Join a purpose-driven mutual bank focused on fairer finances.
- Benefits: Enjoy hybrid working, competitive salary, private medical insurance, and generous pension.
- Other info: Flexible working options and opportunities for personal development.
- Why this job: Make a meaningful impact while collaborating with diverse teams in a dynamic environment.
- Qualifications: Experience in data management, strong problem-solving skills, and effective communication.
The predicted salary is between 40000 - 50000 £ per year.
This is an exciting opportunity to join the Customer Strategy team within the Group Customer & Communications Functions. As a consultant working in Team Effectiveness, you’ll be focused on supporting our Customer and Marketing Analytics teams in understanding our critical data sources and embedding data governance activities. We are happy to consider flexible working approaches to help you perform at your best. This is a 12-month secondment opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at either our Swindon or London office.
The extras you’ll get include:
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
You will embed and enhance our Critical Data Management activities, identifying and recording the high-impact data that underpins our business processes. You’ll use your technical experience and natural curiosity to understand, define and document source data across varying business scopes within Customer Strategy, engaging and collaborating with specialists within the team and broader Nationwide functions where necessary.
Day-to-day activities will include planning and agreeing regular sprints of activity, exploring and validating understanding of data sources, capturing and seeking approval for definitions, maintaining records, progressing activity through governance and communicating progress to stakeholders. Team Effectiveness plays a pivotal role in ensuring the smooth running of Customer Strategy and you will also help to form, agree and deliver initiatives that continue to improve our operational processes and ways of working.
About you: You’ll be someone with a broad understanding of data, balanced with problem solving and interpersonal skills, who can work collaboratively with teams of analysis professionals. You’ll bring:
- Demonstrable experience in a related data field, with understanding of data coding and structures
- A logical and curious mindset, with strong attention to detail and focus on accuracy
- Technical capability for exploring and understanding data, comfortable in using tools including Teradata, SAS, Databricks and Power BI
- Familiarity with Society approach to controls, including capturing evidence of effective control operation
- Confidence in your communication and interpersonal skills, with the ability to engage stakeholders, gathering and consolidating complex information into clear documentation
- Proactive and enthusiastic attitude, with the ability to plan, track and deliver work to deadlines
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
Data & Governance Consultant - Team Effectiveness employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & Governance Consultant - Team Effectiveness
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Nationwide. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show how your skills align with their customer-first approach and be ready to share examples from your experience.
✨Tip Number 3
Practice your communication skills. Being able to clearly articulate your thoughts and ideas is key, especially when discussing complex data topics with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a difference.
We think you need these skills to ace Data & Governance Consultant - Team Effectiveness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data & Governance Consultant role. Highlight relevant experience and skills that align with the job description, especially your understanding of data coding and structures.
Showcase Your Communication Skills: Since this role involves engaging with stakeholders, emphasise your communication skills in your application. Share examples of how you've effectively communicated complex information in the past.
Demonstrate Your Curiosity: We love a curious mind! In your application, mention instances where your curiosity led you to explore data sources or improve processes. This shows you're proactive and eager to learn.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Nationwide
✨Know Your Data
Before the interview, brush up on your understanding of data management and governance. Familiarise yourself with key concepts and tools mentioned in the job description, like Teradata, SAS, Databricks, and Power BI. This will help you speak confidently about your technical experience and how it relates to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled data-related challenges. Highlight your logical mindset and attention to detail. Be ready to discuss how you approached these problems and what the outcomes were, as this aligns with the role's focus on improving operational processes.
✨Engage with Stakeholders
Since the role involves collaborating with various teams, think of instances where you've successfully engaged stakeholders. Practice articulating how you gather and consolidate complex information into clear documentation. This will demonstrate your communication skills and ability to work effectively within a team.
✨Embrace the Customer First Behaviours
Reflect on how you embody the customer first behaviours outlined in the job description. Prepare to share specific examples that illustrate your empathy for customers, your willingness to challenge the status quo, and your commitment to delivering impactful results. This will show that you align with Nationwide's values.