Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, resolve inquiries, and provide top-notch support daily.
- Company: Join a dynamic team at a leading customer service company focused on innovation.
- Benefits: Enjoy flexible hours, remote work options, and awesome employee discounts.
- Why this job: Be part of a vibrant culture that values your input and fosters growth.
- Qualifications: No experience needed; just bring your passion for helping others!
- Other info: Opportunities for advancement and skill development are available.
The predicted salary is between 21600 - 36000 £ per year.
It is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team.
We need a Customer Representative for our branch in Oxford. This role is a permanent position working full time, 35 hours per week, Monday to Saturday.
This role is full time, 35 hours per week, Monday to Saturday.
If this role is advertised as part time the salary will be pro rata.
You’ll need to be within a 45 minute commute of the branch you’re applying to work in, and here’s the good news. Whilst major banks continue to close branches, we’re keeping ours open. Nationwide’s commitment to the High Street means we now have the UK’s largest network, with over 600 branches. So if the location you’re considering is outside the 45 minutes then please check our that are closer to you.
Your training will be based virtually in branch.
Customer Representative employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you engage more effectively during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As a Customer Representative, you'll need to convey information clearly and empathetically. Role-playing common customer scenarios can be a great way to prepare.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer issues. This will highlight your capability to handle challenges in the role.
✨Tip Number 4
Research our company culture. Understanding our values and mission will allow you to align your answers with what we stand for, making you a more attractive candidate.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly understand the responsibilities and requirements of a Customer Representative. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Use specific examples from your past experiences to demonstrate how you can contribute to the company's success.
Highlight Relevant Skills: In your CV, emphasize skills that are crucial for a Customer Representative, such as communication, problem-solving, and empathy. Make sure to provide concrete examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Nationwide
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. This will help you tailor your answers to show that you align with their mission and can contribute positively to their team.
✨Prepare for Common Customer Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to share specific examples from your past experiences that demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Showcase Your Communication Skills
As a Customer Representative, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to the interviewer's questions.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask insightful questions about the role and the company. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
