Nationwide is recruiting for a customer service specialist to support credit card customers across live chat and phone channels. You will handle queries, provide expert guidance on accounts, and ensure smooth transactions through a digital-first approach while prioritising vulnerable customers.
The role offers hybrid working with regular office collaboration across the UK and flexible time for in-office days. Training and excellent benefits accompany a rewarding career path.
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Credit Card Support Specialist - Hybrid employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
