Nationwide is seeking a Design and Delivery Manager to lead data-driven, multi-channel customer communications across email, direct mail, SMS, online banking and mobile app messaging, ensuring campaigns meet high standards of quality, compliance and customer experience.
You will coach a team of Analysts, own the end-to-end lifecycle from design to validation, manage data issues and governance, and collaborate with stakeholders to drive efficiency and better outcomes for customers.
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Senior Design & Delivery Lead, Data-Driven Campaigns in City of London employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
