At a Glance
- Tasks: Build relationships with local businesses and support their growth through tailored banking solutions.
- Company: Join Nationwide, a mutual bank focused on fairer finances and community impact.
- Benefits: Enjoy private medical insurance, competitive pension, performance bonuses, and wellness options.
- Other info: Dynamic role with opportunities for training and career progression.
- Why this job: Make a meaningful impact in your community while developing your banking expertise.
- Qualifications: Customer-focused experience and strong communication skills are essential.
The predicted salary is between 30150 - 36850 £ per year.
As a Branch Business Manager, you’ll be the local face of Nationwide’s Business Banking proposition. By building trusted relationships and delivering great customer experiences, you’ll play an important role in supporting local businesses and communities to thrive. Working across a defined branch and local market area, you’ll develop connections with business customers, introducers and community networks to identify and progress new business opportunities.
These roles are permanent positions, working full-time, 35 hours per week, Monday to Saturday.
The extras you’ll get include:
- Private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance-related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
You’ll support customers throughout their relationship with Nationwide, from onboarding and everyday servicing to more complex needs, owning the customer journey to ensure good outcomes. By understanding each customer’s ambitions, you’ll deepen relationships, make referrals to other teams where appropriate and help them access the right support to start, run and grow.
As a minimum, you’ll have/be:
- Experience delivering excellent customer outcomes in a customer-focused role within a regulated environment
- Proven ability to build trusted relationships and understand customer needs
- Excellent communication and influencing skills, with the confidence to engage effectively with a wide range of customers and colleagues
- Skilled in identifying customer needs and connecting customers with the most appropriate products, services or support
- Good judgement and decision-making skills, balancing customer outcomes with effective risk management
- Experience managing multiple priorities, customer relationships and follow-up activity in a fast‑paced environment
- Proven track record of working accurately and compliantly within regulatory requirements and risk frameworks
- A willingness to learn and develop Business Banking knowledge and capability
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel
- Say it straight
- Push for better
- Get it done
We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion.
Branch Business Manager - North West, Various Locations in Chester employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Business Manager - North West, Various Locations in Chester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Nationwide. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Branch Business Manager - North West, Various Locations in Chester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nationwide.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Nationwide's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Nationwide
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nationwide.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Nationwide will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Nationwide employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
