Branch Customer Experience Consultant (Part-Time)

Branch Customer Experience Consultant (Part-Time)

Part-Time 20000 - 25000 £ / year (est.) No working from home possible
Nationwide

At a Glance

  • Tasks: Support customers in person and over the phone, guiding them through transactions and digital tools.
  • Company: Join Nationwide, a leader in fairer finance with a supportive culture.
  • Benefits: Enjoy extensive benefits, flexible hours, and a pro rata salary.
  • Why this job: Make a difference in customers' lives while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 20000 - 25000 £ per year.

Nationwide is seeking a Customer Consultant for the Lerwick branch to support customers in person and over the phone.

The role is permanent and part-time (17.5 hours/week, Tue–Thu) with training and a pro rata salary when advertised as part-time.

You’ll help with everyday transactions, guide customers to digital tools, and adapt your approach to meet diverse needs.

We provide extensive benefits and a supportive environment as part of Nationwide’s commitment to fairer finance.

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Branch Customer Experience Consultant (Part-Time) employer: Nationwide

At Virgin Money, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Cleckheaton. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a competitive benefits package that includes generous holiday allowances, health and wellness resources, and a strong pension plan. Join us to be part of a team that values customer care and community impact, where your contributions are recognised and celebrated.

Nationwide

Contact Details:

Nationwide Recruitment Team

We think you need these skills to ace Branch Customer Experience Consultant (Part-Time)

Customer Service Skills
Communication Skills
Adaptability
Problem-Solving Skills
Digital Literacy
Interpersonal Skills
Attention to Detail