Business Intelligence Specialist - Learning & Development in Bournemouth

Description

This is an exciting opportunity to join the Development, Learning and Skills Learning Impact team within our People Function, where you will play a leading role in strengthening how we gather, manage, analyse and report organisation-wide learning data.

You’ll be responsible for the end-to-end delivery of reporting, automation and business intelligence solutions, consolidating data from a range of sources. You’ll lead activity from requirements discovery and solution design through to development, testing and deployment.

We’re looking for a self-starter who enjoys solving complex data challenges and can translate data into clear dashboards, visuals and narratives that support internal decision-making and external regulatory reporting requirements, including ESG, S&P and FSSC reporting.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role is between 28 and 35.

This is a 12-month secondment opportunity.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

What you’ll be doing

You will take a discovery-led approach to understanding Nationwide’s learning data landscape, working with stakeholders to explore reporting needs, identify data gaps, map existing processes and understand the challenges created by multiple platforms, providers and data sources. This will include reviewing data from internal and external sources such as LXPs, HR systems and learning vendors, building a clear view of current reporting activity and future opportunities.

Using this discovery work, you will shape practical recommendations, test ideas and pilot BI solutions that improve how learning data is collected, validated, analysed and shared. You will develop scalable processes and data governance standards that strengthen data quality, integrity and confidence in the insight produced.

You will lead the development of more integrated, automated and sustainable reporting solutions, translating complex datasets into meaningful insight that supports strategic decision-making and regulatory reporting. Acting as a subject matter expert for accurate and actionable BI, you will design and maintain dashboards and reporting solutions, using automation, Copilot and analytical tools to streamline reporting activity, create always-on insight and move the organisation towards a single source of truth for learning data.

About you

As a minimum, you will have/be:

• Excellent experience in business intelligence, data analytics, reporting or insight roles, ideally including experience of regulatory reporting

• Demonstrable experience in data modelling, interrogation, automation and analysis across data from multiple systems, with a strong focus on data and insight quality, and attention to detail

• Confidence building automated and sustainable reporting solutions including PowerBI dashboards, using Microsoft 365 tools, Copilot and other analytical tools to improve efficiency and accuracy

• Knowledge of data governance and data privacy policies and processes as they relate to personally identifiable information (PII)

• Ability to challenge assumptions, simplify existing processes and identify duplication, inefficiency or opportunities for improvement across reporting activity

• Excellent organisation, stakeholder management and influencing skills, with the ability to work collaboratively and independently to deliver high-quality outputs within agreed deadlines

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

The hiring manager for this role is Natalie Stewart, and the main recruitment contact is Bhavit Panchmatia.

Please note that should you be successful in securing this role, the job title on our internal systems will be Business Intelligence Specialist.