Nationwide is seeking a Customer Relationships Manager (CRM) at our Basingstoke branch to grow rewarding customer relationships. The role combines face-to-face and remote support, guiding customers to Nationwide products and services while building strong, trust-based conversations.
You will act as an SME across channels, handle complex inquiries, and support vulnerable customers with empathy and clear communication, while learning and developing within a supportive team.
#J-18808-LjbffrBranch & Remote Customer Relations Specialist in Basingstoke employer: Nationwide
At Virgin Money, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Cleckheaton. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a competitive benefits package that includes generous holiday allowances, health and wellness resources, and a strong pension plan. Join us to be part of a team that values customer care and community impact, where your contributions are recognised and celebrated.