At a Glance
- Tasks: Support customers in person and by phone, handling transactions and guiding them to digital tools.
- Company: Nationwide, a friendly and supportive banking environment.
- Benefits: Permanent role with training, holiday, pension, and private medical insurance.
- Other info: 35-hour work week with opportunities for personal growth.
- Why this job: Join a welcoming team and help customers manage their money effectively.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Nationwide in Thornaby, North Yorkshire, is seeking a Customer Consultant to support customers in person and by phone.
You will handle everyday transactions, answer queries and guide customers to digital tools that help manage their money.
This permanent 35-hour-per-week role offers training, a welcoming team, and a benefits package including holiday, pension and private medical insurance.
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We think you need these skills to ace Banking Branch Advisor – In-Branch & Digital Help
Customer Service Skills
Communication Skills
Problem-Solving Skills
Digital Literacy
Transaction Handling
Query Resolution
Teamwork
