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- Tasks: Support the end-to-end process from completed works to client reporting and invoicing.
- Company: Join NSS Group, a leading property services provider with a people-first culture.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and health perks.
- Why this job: Be part of a dynamic team making a real impact in property services.
- Qualifications: Experience in administration or invoicing, strong attention to detail, and Excel skills.
- Other info: Friendly office environment with opportunities for growth and recognition.
The predicted salary is between 21300 - 29800 £ per year.
The NSS Group is a specialist property services provider offering a wide range of self-delivered solutions across the UK — from building maintenance and high‑level window cleaning to platform hire and equipment testing. Proudly holding Platinum accreditation from Investors in People, we’re committed to empowering our people, continuously improving our operations, and delivering dependable, safe, and high‑quality services for our clients nationwide.
We’re looking for an Operations Administrator to join our team at NSS, supporting the end‑to‑end process from completed works through to client reporting and invoicing. This is a detail-focused role, ideal for someone who enjoys working with data, systems, and ensuring jobs are closed accurately and on time. You’ll be responsible for preparing and submitting post‑works reports, raising invoices, and chasing outstanding jobs to ensure work completed is billed efficiently and in line with client requirements.
Your job will include:
- Review completed works using in‑house CRM and job management systems
- Prepare clear and accurate post‑works reports, including before and after images
- Submit reports to clients via email or client portals
- Raise and issue invoices in line with client billing processes and timescales
- Monitor PO compliance and flag missing or incorrect POs
- Support with invoicing queries and resolve issues preventing payment
- Chase outstanding or incomplete jobs to enable invoicing
- Maintain weekly and monthly reporting on incomplete and uninvoiced works
- Support cashflow by minimising completed but uninvoiced work
What NSS will give to you:
- Free onsite parking
- Free refreshments with a friendly and sociable office environment
- An opportunity to progress and develop within the company
- 25 days annual holiday + bank holidays
- Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers
- Trade Point Card which will enable you to get 10% off at any B&Q
- Day off for your birthday after length of service
- Eye care vouchers
- Referral bonus scheme
- Medicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more
- Hybrid working arrangement (4 days office based, 1 day working from home) available upon successful completion of probation period.
Experience / Personal Attributes Required:
- Administration or invoicing experience (property or FM sector preferred but not essential)
- Strong attention to detail and accuracy
- Confident using Excel and business systems
- Well organised with the ability to prioritise workloads
- Clear communicator with good interpersonal skills
Operations Administrator in Altrincham employer: Nationwide Specialist Services
Contact Detail:
Nationwide Specialist Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Altrincham
✨Tip Number 1
Get to know the company! Research NSS Group and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills, especially in administration and invoicing, can contribute to NSS's operations. Keep it concise and focus on how you can add value.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give you a heads-up on the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining NSS Group.
We think you need these skills to ace Operations Administrator in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight any relevant experience in administration or invoicing, especially if it’s in the property or facilities management sector. We want to see how your skills match what we’re looking for!
Show Off Your Attention to Detail: Since this role is all about accuracy and detail, don’t shy away from showcasing your attention to detail in your application. Use examples that demonstrate how you’ve successfully managed data or completed tasks with precision. We love a candidate who can spot the little things!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role. Let us know why you’re excited about joining NSS Group!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Nationwide Specialist Services
✨Know Your Numbers
Since the role involves a lot of data and invoicing, brush up on your Excel skills. Be ready to discuss how you've used spreadsheets in previous roles, especially for tracking invoices or managing reports.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail. You might want to mention a time when you caught an error in a report or invoice that saved your team time or money. This will resonate well with the hiring team.
✨Familiarise Yourself with CRM Systems
Research common CRM and job management systems used in property services. If you have experience with any specific software, be sure to mention it during the interview. It shows you're proactive and ready to hit the ground running.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role requires liaising with clients and colleagues, demonstrating strong communication skills will be key. Consider doing mock interviews with a friend to refine your delivery.
