Role Description
This is a full-time, on-site Contract Support Admin role based in Birmingham. The Contract Support Admin will provide day-to-day administrative support for cleaning and facilities contracts, including preparing and maintaining contractual documentation, updating databases, and ensuring records are accurate and current. The role involves coordinating with operations teams and clients regarding contract details, service schedules, and changes to scope, as well as assisting with raising purchase orders, tracking costs, and supporting invoicing processes. The position also includes monitoring contract performance against agreed terms, compiling reports, and escalating issues where necessary. The successful candidate will work closely with managers to support contract renewals, variations, and compliance with company policies and client requirements.
Qualifications
- Strong Contract Management and Contractual Agreements skills, with the ability to maintain accurate records and support compliance with agreed terms.
- Experience or aptitude in Contract Negotiation, including supporting the preparation of renewals, variations, and commercial documentation.
- Effective Communication skills, with the ability to interact professionally with internal teams, suppliers, and clients.
- Solid Analytical Skills, including the ability to review data, identify discrepancies, and support reporting on contract performance.
- Proficiency in Microsoft Office (especially Excel and Word) and experience with administrative or contract management systems.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Prior experience in facilities management, cleaning services, or a similar contract support/admin role is beneficial.
- Relevant education or training in business administration, contract administration, or a related field is an advantage.
