Workshop Service Engineer

Workshop Service Engineer

South Ockendon Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Inspect, repair, and maintain powered access machines in a busy workshop environment.
  • Company: Join the UK's leading powered access rental provider with a focus on safety and innovation.
  • Benefits: Competitive salary, health care, life assurance, 25 days holiday, and pension.
  • Why this job: Great opportunity to learn and grow in a dynamic engineering role with hands-on experience.
  • Qualifications: Mechanical or electrical engineering experience; NVQ level 3 preferred.
  • Other info: Diverse and inclusive workplace with excellent career development opportunities.

The predicted salary is between 30000 - 42000 £ per year.

Overview

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don’t worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you.

Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer’s specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer’s report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed.

Responsibilities

  • Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, in conformance with manufacturer’s specification and company policy.
  • Inspect, repair and maintain machines to ensure safe operation and conformance with manufacturer’s specifications and company policy.
  • Repair machines at depot or on site as required to meet specifications and policy.
  • Complete planned maintenance activities and maintain the fleet’s appearance to corporate standards.
  • Handover machines to customers and familiarise them with safe operation in line with company procedures.
  • Provide high standard of customer care and relay customer queries to depot staff as required.
  • Accurately complete all relevant paperwork (engineer’s reports, off hire, pre/delivery inspections and service sheets).
  • Update the system on machine status changes (PDI carried out, machine under repair, 6 monthly statutory inspection completed).

Qualifications and experience

  • Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
  • Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding.
  • Have a mature outlook and the ability to prioritise tasks and work well under pressure.
  • Understand the importance of excellent customer service.

About us

Part of the Loxam Group, Nationwide Platforms are the UK\’s leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.

Safety and training

At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system.

Equality and inclusion

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.

What we offer

In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday – Friday 8am – 5.30pm.

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Workshop Service Engineer employer: Nationwide Platforms

At Nationwide Platforms, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety, diversity, and employee growth. As a Workshop Service Engineer, you'll benefit from comprehensive training, competitive salary, and a range of perks including life assurance and health care plans, all while working in a dynamic environment that prioritises your professional development and well-being.
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Contact Detail:

Nationwide Platforms Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workshop Service Engineer

✨Tip Number 1

Get to know the company inside out! Research Nationwide Platforms, their values, and their machines. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Workshop Service Engineer role.

✨Tip Number 3

Prepare for the interview by practising common questions related to mechanical and electrical engineering. Think about how your past experiences relate to the job description and be ready to share specific examples.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Nationwide Platforms.

We think you need these skills to ace Workshop Service Engineer

Mechanical Engineering
Electrical Engineering
Hydraulics
Diagnostics Fault Finding
Pre-Delivery Inspections (PDI)
Repair and Maintenance
Customer Service
Paperwork Accuracy
Task Prioritisation
Ability to Work Under Pressure
Attention to Safety Standards
Team Support
Communication Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in mechanical or electrical engineering. We want to see how your skills match up with what we're looking for in a Workshop Service Engineer.

Show Your Enthusiasm: In your cover letter, let us know why you're excited about this role. We love candidates who are eager to learn and grow, so share your passion for the industry and any specific interests you have in powered access machinery.

Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see your qualifications and experience.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Nationwide Platforms

✨Know Your Machines

Familiarise yourself with powered access machines like booms and scissor lifts. Even if you come from a different background, showing that you've done your homework on these specific machines will impress the interviewers.

✨Highlight Relevant Experience

Whether you're a seasoned service engineer or a car mechanic, make sure to emphasise your mechanical and electrical engineering experience. Share specific examples of past repairs or maintenance tasks that relate to the role.

✨Demonstrate Customer Care Skills

Since customer service is key in this role, prepare to discuss how you've provided excellent service in previous jobs. Think of scenarios where you went above and beyond for a customer, as this will show your commitment to high standards.

✨Prepare for Technical Questions

Expect questions about diagnostics, fault finding, and maintenance procedures. Brush up on your technical knowledge and be ready to explain your thought process when troubleshooting issues. This will showcase your problem-solving skills.

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