Senior Service Engineer

Senior Service Engineer

Grays Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing a busy workshop and ensure smooth operations.
  • Company: Join Nationwide Platforms, the UK's top provider of Powered Access rental equipment.
  • Benefits: Enjoy a supportive work environment with a focus on safety and innovation.
  • Why this job: Be part of a diverse team committed to excellence and customer satisfaction.
  • Qualifications: Experience in powered access or construction plant hire is essential.
  • Other info: Opportunities for training and development in a leading industry.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

  • Assisting the Location Service Manager in the …

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Senior Service Engineer employer: Nationwide Platforms

At Nationwide Platforms, we pride ourselves on being an exceptional employer, offering a dynamic work environment where safety and innovation are at the forefront. Our commitment to employee growth is evident through our comprehensive training programmes and supportive culture, ensuring that every team member has the opportunity to thrive in their role. Located across the UK, our diverse workforce enjoys the benefits of working with cutting-edge technology in the powered access industry, all while contributing to a safer working environment for our customers.
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Contact Detail:

Nationwide Platforms Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Engineer

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in the powered access industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-evolving field.

✨Tip Number 2

Network with professionals in the construction plant hire sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Nationwide Platforms.

✨Tip Number 3

Prepare to discuss specific examples from your previous experience that showcase your ability to manage workloads, prioritise tasks, and maintain high standards of customer service. Real-life scenarios can make a strong impression.

✨Tip Number 4

Research Nationwide Platforms thoroughly, including their safety initiatives and innovations like the BlueSky Solutions. Being knowledgeable about the company’s values and offerings will help you align your answers with their mission during the interview.

We think you need these skills to ace Senior Service Engineer

Mechanical Systems Knowledge
Electrical Systems Knowledge
Hydraulic Systems Knowledge
NVQ Level 3 or Equivalent in Maintenance/Engineering
Customer Service Skills
Interpersonal Skills
Time Management
Problem-Solving Skills
Workshop Management
Stock Control Management
Technical Support and Guidance
Health and Safety Compliance
Report Writing
Prioritisation Skills
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the powered access industry or construction plant hire. Emphasise your qualifications, such as NVQ level 3 or equivalent, and any specific skills related to mechanical, electrical, and hydraulic systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your previous experiences align with the responsibilities listed in the job description. Mention your ability to prioritise tasks and work under pressure, as well as your commitment to excellent customer service.

Highlight Relevant Achievements: In your application, include specific examples of past achievements that demonstrate your capability in managing workshop operations, producing inspection reports, and supporting engineers. This will help illustrate your hands-on experience and problem-solving skills.

Showcase Interpersonal Skills: Since good interpersonal skills are crucial for this role, make sure to mention any experiences where you successfully communicated with customers or team members. Highlight your ability to provide guidance and support during breakdown calls or technical issues.

How to prepare for a job interview at Nationwide Platforms

✨Showcase Your Technical Expertise

Make sure to highlight your experience with mechanical, electrical, and hydraulic systems during the interview. Be prepared to discuss specific projects or challenges you've faced in the powered access or construction plant hire industry.

✨Demonstrate Your Problem-Solving Skills

Since the role involves responding to customer breakdown calls, share examples of how you've effectively resolved issues under pressure. This will show your ability to prioritise tasks and maintain excellent customer service.

✨Familiarise Yourself with Company Policies

Before the interview, review Nationwide Platforms' Quality and Health and Safety policies. Being knowledgeable about their standards will demonstrate your commitment to safety and compliance, which is crucial for this position.

✨Prepare Questions About Team Dynamics

As the role involves organising the workload of engineers and identifying training needs, prepare thoughtful questions about team collaboration and development opportunities. This shows your interest in fostering a supportive work environment.

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