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- Tasks: Assist in managing a busy workshop and ensure smooth operations.
- Company: Join Nationwide Platforms, the UK's top provider of Powered Access rental equipment.
- Benefits: Enjoy a supportive work environment with a focus on safety and innovation.
- Why this job: Be part of a diverse team committed to excellence and customer satisfaction.
- Qualifications: Experience in powered access or construction plant hire is essential.
- Other info: Opportunities for training and development in a leading industry.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
- Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
- Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
- Carry out pre-delivery inspections (PDI) of each machine is carried out at depot or on site as required.
- Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies.
- Maintain the appearance of the fleet to corporate standard
- Offer guidance and support in response to customer breakdown calls.
- Locate spares required, ensuring that CE rating, where applicable is not compromised.
- Follow the guidelines set out in the Quality and Health and Safety policy.
- Maintain basic stock control system for the workshop spares.
- Identify training and development needs of workshop personnel.
- Support depot engineers with technical help and advice.
About you: –
- Previous experience in Powered Access industry or other construction plant hire.
- Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
- The ability to prioritise and work well under pressure.
- Experience in mechanical, electrical and hydraulic systems is desired.
- Good interpersonal skills and an understanding of the importance or excellent customer service.
Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.
At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON?, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry? control and monitoring system.
With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
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Senior Service Engineer employer: Nationwide Platforms
Contact Detail:
Nationwide Platforms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the powered access industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-evolving field.
✨Tip Number 2
Network with professionals in the construction plant hire sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Nationwide Platforms.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your ability to manage workloads, prioritise tasks, and maintain high standards of customer service. Real-life scenarios can make a strong impression.
✨Tip Number 4
Research Nationwide Platforms thoroughly, including their safety initiatives and innovations like the BlueSky Solutions. Being knowledgeable about the company’s values and offerings will help you align your answers with their mission during the interview.
We think you need these skills to ace Senior Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the powered access industry or construction plant hire. Emphasise your qualifications, such as NVQ level 3 or equivalent, and any specific skills related to mechanical, electrical, and hydraulic systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your previous experiences align with the responsibilities listed in the job description. Mention your ability to prioritise tasks and work under pressure, as well as your commitment to excellent customer service.
Highlight Relevant Achievements: In your application, include specific examples of past achievements that demonstrate your capability in managing workshop operations, producing inspection reports, and supporting engineers. This will help illustrate your hands-on experience and problem-solving skills.
Showcase Interpersonal Skills: Since good interpersonal skills are crucial for this role, make sure to mention any experiences where you successfully communicated with customers or team members. Highlight your ability to provide guidance and support during breakdown calls or technical issues.
How to prepare for a job interview at Nationwide Platforms
✨Showcase Your Technical Expertise
Make sure to highlight your experience with mechanical, electrical, and hydraulic systems during the interview. Be prepared to discuss specific projects or challenges you've faced in the powered access or construction plant hire industry.
✨Demonstrate Your Problem-Solving Skills
Since the role involves responding to customer breakdown calls, share examples of how you've effectively resolved issues under pressure. This will show your ability to prioritise tasks and maintain excellent customer service.
✨Familiarise Yourself with Company Policies
Before the interview, review Nationwide Platforms' Quality and Health and Safety policies. Being knowledgeable about their standards will demonstrate your commitment to safety and compliance, which is crucial for this position.
✨Prepare Questions About Team Dynamics
As the role involves organising the workload of engineers and identifying training needs, prepare thoughtful questions about team collaboration and development opportunities. This shows your interest in fostering a supportive work environment.
