Powered Access Customer Support Engineer
Powered Access Customer Support Engineer

Powered Access Customer Support Engineer

Cosby Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support and solutions for powered access equipment.
  • Company: Join a leading company in the powered access industry with a supportive team.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Why this job: Use your engineering skills to help customers and make a difference.
  • Qualifications: Experience in engineering or customer service is a plus.
  • Other info: Dynamic work environment with a focus on teamwork and innovation.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Engineering Helpdesk

Check these questions out! If you say yes to one or more of them, then this could be the role for you!

Are you an engineer and want to use your technical and engineering knowledge in a warmer environment?

Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role…

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Powered Access Customer Support Engineer employer: Nationwide Platforms

Join a dynamic team as a Powered Access Customer Support Engineer, where your engineering expertise will be valued in a supportive and collaborative work environment. Our company prioritises employee growth with ongoing training opportunities and a strong focus on work-life balance, all set in a vibrant location that fosters innovation and teamwork. Experience the satisfaction of making a real difference in customer service while enjoying the benefits of a warm and welcoming workplace culture.
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Contact Detail:

Nationwide Platforms Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Powered Access Customer Support Engineer

✨Tip Number 1

Network like a pro! Reach out to folks in the engineering and customer support sectors. You never know who might have a lead on that perfect Powered Access Customer Support Engineer role.

✨Tip Number 2

Prepare for those tricky interview questions! Brush up on your technical knowledge and think about how you can showcase your experience in customer service. We want to see how you can shine in a warmer environment!

✨Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re keen!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Powered Access Customer Support Engineer

Technical Knowledge
Customer Service Skills
Engineering Background
Problem-Solving Skills
Communication Skills
Administrative Skills
Industry Knowledge (Automotive, Fleet, Construction Plant)
Helpdesk Experience

Some tips for your application 🫡

Show Off Your Engineering Skills: Make sure to highlight your technical knowledge and experience in your application. We want to see how your background in engineering can shine through, especially if you've worked in automotive or construction.

Tailor Your Application: Don’t just send a generic CV! We love it when applicants customise their applications to fit the Powered Access Customer Support Engineer role. Mention specific experiences that relate to customer service and technical support.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s relevant. Make it easy for us to see why you’re a great fit for the team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Nationwide Platforms

✨Know Your Technical Stuff

Brush up on your engineering knowledge, especially related to powered access equipment. Be ready to discuss specific technical issues you've encountered and how you resolved them. This will show that you can handle the technical aspects of the role.

✨Showcase Your Customer Service Skills

Since this role involves customer support, think of examples where you've provided excellent service. Prepare to share stories that highlight your ability to communicate effectively and resolve customer issues, as this is key in a helpdesk environment.

✨Research the Company

Familiarise yourself with the company’s products and services. Understanding their mission and values will help you align your answers with what they’re looking for. It also shows genuine interest, which can set you apart from other candidates.

✨Prepare Questions to Ask

Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or the tools they use. It demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Powered Access Customer Support Engineer
Nationwide Platforms

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