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- Tasks: Join us as a Mobile Service Engineer, maintaining and repairing powered access machines on-site.
- Company: Nationwide Platforms is the UK's leading provider of powered access rental equipment.
- Benefits: Enjoy a competitive salary, van, fuel card, 25 days holiday, health insurance, and more!
- Why this job: This role offers hands-on engineering experience with a focus on safety and teamwork.
- Qualifications: Relevant maintenance qualifications and experience in plant or diesel engineering preferred.
- Other info: We prioritise diversity and inclusion, ensuring every employee feels valued and supported.
The predicted salary is between 30000 - 42000 £ per year.
Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension.
Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.
As Mobile Service Engineer you will visit a variety of customer sites within the South East, carrying out maintenance, repairs and inspections on our powered access machines to a high standard. This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access.
Responsibilities include:
- You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers' sites.
- Routine service and maintenance of all equipment and products.
- You will be required to complete all relevant supporting paperwork in line with company procedures.
- Carry out refurbishment of equipment and products where necessary.
- Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance.
- Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers.
- Ensure the van is fully equipped with spare parts at all times.
- Ensure service records are maintained and updated onto systems and daily worksheets are populated.
- Adhere to company guidelines on Health & Safety at Work.
- Adhere to damage process, ensure product damage is highlighted.
- Maintain and ensure maximum productivity in line with company targets.
- Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work.
- Be a key driver in 'Your Safety is our Priority' by leading from the front.
- Carry out other tasks and duties as required.
About you:
- Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
- Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
- Have the ability to prioritise tasks and work well under pressure.
- Good interpersonal skills and a good understanding of the importance of excellent customer service.
Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.
At Nationwide Platforms, your safety is absolutely our priority. Our award-winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long-standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ONâ„¢, a range of pioneering Material Handling Attachments (MHAs), and the SkySentryâ„¢ control and monitoring system.
At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.
Mobile Service Engineer employer: Nationwide Platforms
Contact Detail:
Nationwide Platforms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of powered access equipment that Nationwide Platforms uses. Understanding the technical specifications and common issues related to these machines will give you an edge during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Nationwide Platforms on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any relevant certifications or training you have in plant maintenance, diesel engineering, or hydraulics. Being able to discuss your qualifications confidently can set you apart from other candidates and show that you're well-prepared for the technical aspects of the job.
✨Tip Number 4
Prepare examples of how you've successfully handled customer service situations in the past. Since this role involves liaising with customers, showcasing your interpersonal skills and ability to maintain professionalism under pressure will be crucial during the interview process.
We think you need these skills to ace Mobile Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, repairs, and diagnostics, particularly in the plant rental sector. Use specific examples that demonstrate your skills in fault-finding and servicing powered access equipment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for engineering and customer service. Mention your understanding of the importance of safety and teamwork, and how you can contribute to the company's values and goals.
Highlight Relevant Qualifications: Clearly list any relevant qualifications you have, such as general maintenance certifications or specific training in diesel engineering, hydraulics, or auto electrics. This will help you stand out as a qualified candidate.
Showcase Soft Skills: In your application, emphasise your interpersonal skills and ability to work under pressure. Provide examples of how you've successfully prioritised tasks and delivered excellent customer service in previous roles.
How to prepare for a job interview at Nationwide Platforms
✨Showcase Your Technical Skills
As a Mobile Service Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss your experience with powered access equipment, including maintenance, repairs, and diagnostics. Highlight specific examples where you've successfully resolved issues or improved processes.
✨Emphasise Customer Service
Since this role involves liaising with customers, showcasing your interpersonal skills is key. Prepare to share instances where you've provided excellent customer service, resolved conflicts, or built strong relationships with clients. This will show that you understand the importance of customer satisfaction.
✨Understand Health & Safety Protocols
Given the emphasis on safety in this role, be ready to discuss your knowledge of health and safety regulations. Familiarise yourself with the company's safety policies and be prepared to explain how you prioritise safety in your work, ensuring compliance with all relevant guidelines.
✨Demonstrate Teamwork and Collaboration
This position requires effective teamwork across various depots. Share examples of how you've worked collaboratively in previous roles, highlighting your ability to communicate effectively and support your colleagues. This will illustrate your commitment to fostering a positive team environment.
