At a Glance
- Tasks: Provide on-site technical support and maintenance for mobile equipment.
- Company: Join a leading company in the mobile service industry with a strong team culture.
- Benefits: Enjoy a competitive salary, van, fuel card, health insurance, and generous holiday allowance.
- Why this job: Be part of a dynamic team and enhance your skills with regular training updates.
- Qualifications: Technical experience and a passion for customer service are essential.
- Other info: Great career progression opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As a Mobile Service Engineer you\’ll visit a variety of customer sites within Leicestershire and local surroundings, carrying out maintenance, repairs and inspections on our powered access machines to a high standard. This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access.
Responsibilities
- You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers sites.
- Routine service and maintenance of all equipment and products.
- You will be required to complete all relevant supporting paperwork in line with company procedures.
- Carry out refurbishment of equipment and products where necessary.
- Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance.
- Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers.
- Ensure the van is fully equipped with spare parts at all times.
- Ensure service records are maintained and updated onto systems and daily worksheets are populated.
- Adhere to company guidelines on Health & Safety at Work.
- Adhere to damage process, ensure product damage is highlighted.
- Maintain and ensure maximum productivity in line with company targets.
- Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work.
- Be a key driver in \’Your Safety is our Priority\’ by leading from the front.
- Carry out other tasks and duties as required.
Qualifications
- Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
- Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
- Have the ability to prioritise tasks and work well under pressure.
- Good interpersonal skills and a good understanding of the importance of excellent customer service.
About Nationwide Platforms
Part of the Loxam Group, Nationwide Platforms are the UK\’s leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.
At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. We are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.
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Mobile Service Engineer employer: Nationwide Platforms
Contact Detail:
Nationwide Platforms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Mobile Service Engineer role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience or volunteer in related roles. This will not only boost your CV but also give you real-world examples to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for Mobile Service Engineers and practice your answers. We recommend using the STAR method to structure your responses – it really helps to showcase your skills.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Mobile Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Mobile Service Engineer role. We want to see how your background fits with what we do at Nationwide Platforms!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Technical Skills: As a Mobile Service Engineer, technical know-how is key. Be sure to mention any specific tools or technologies you’re familiar with, and don’t forget to highlight any training you've received!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our fantastic team!
How to prepare for a job interview at Nationwide Platforms
✨Know Your Technical Stuff
As a Mobile Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific equipment and systems you’ll be working with. Be ready to discuss past experiences where you solved technical issues or improved service efficiency.
✨Showcase Your Customer Service Skills
This role involves visiting various customers, so it's crucial to highlight your customer service abilities. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you can represent the company well.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. Think about how you would approach common problems you might face on the job. Practising these scenarios can help you feel more confident and prepared.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.