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- Tasks: Be the go-to person for customer inquiries and ensure top-notch service.
- Company: Join a dynamic team in Birchwood focused on sales and customer satisfaction.
- Benefits: Enjoy 25 days off, life assurance, health plans, and discounts at popular stores.
- Why this job: Make an impact by building relationships and driving revenue while growing your skills.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Great opportunity for high school and college students looking to kickstart their careers.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a Hire Desk Controller to join the team at our office in Birchwood. Reporting to the Customer Service Manager you will be responsible for actively contributing to the region\’s performance through effective sales, customer service and administration. You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained. In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores. Responsibilities include: Own all inbound customer enquiries regardless of the enquiry type seeing them through to resolution. New account opening and onboarding of new customers Providing quotations and identifying any cross or upselling opportunities to customers using a sales through service approach. Follow up of open quotes to drive revenue performance within the allocated region Capture of accurate data within the order entry process to ensure a seamless service for our customers and to minimise disputes Understand and articulate product range (customer gets the right machi…
Hire Desk Controller employer: Nationwide Platforms Careers
Contact Detail:
Nationwide Platforms Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarize yourself with our product range and services. Understanding what we offer will help you articulate the benefits to customers effectively, which is crucial for building strong relationships.
✨Tip Number 2
Practice your customer service skills. As the first point of contact, being able to handle inquiries with confidence and professionalism will set you apart from other candidates.
✨Tip Number 3
Showcase your sales abilities by preparing examples of how you've successfully upsold or cross-sold in previous roles. This will demonstrate your capability to drive revenue through effective customer interactions.
✨Tip Number 4
Research our company culture and values. Aligning your approach with what we stand for will not only help you during the interview but also show that you're genuinely interested in being part of our team.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hire Desk Controller position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in sales, customer service, and administration. Use specific examples that demonstrate your ability to manage customer inquiries and drive revenue performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of effective hire management and how you can contribute to maximizing revenue and customer retention.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nationwide Platforms Careers
✨Know the Company and Its Services
Before your interview, make sure to research the company thoroughly. Understand their services, especially in hire management, and be prepared to discuss how you can contribute to their goals of maximizing revenue and customer retention.
✨Demonstrate Customer Service Skills
As a Hire Desk Controller, you'll be the first point of contact for customers. Be ready to share examples from your past experiences where you successfully resolved customer inquiries and built strong relationships.
✨Showcase Your Sales Acumen
Highlight your ability to identify cross-selling and upselling opportunities. Prepare to discuss specific instances where you've successfully driven sales through excellent customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various customer scenarios. Practice articulating your thought process and how you would ensure a seamless service for customers.
