Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer inquiries and support our sales efforts.
- Company: Join a dynamic team focused on delivering top-notch customer service.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Make a real impact by building relationships and enhancing customer experiences.
- Qualifications: Looking for enthusiastic individuals with strong communication skills.
- Other info: This role is perfect for those who thrive in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Hire Desk Controller to join our Customer Service Team at our offices in Grays. Reporting to the Customer Service Manager you will be responsible for actively contributing to the region's performance through effective sales, customer service and administration. You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained. In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores. Responsibilities include: ? Own all inbound customer enquiries regardless of the enquiry type seeing them through to resolution. ? New account opening and onboarding of new customers ? Providing quotations and identifying any cross or upselling opportunities to customers using a sales through service approach. ? Follow up of open quotes to drive revenue performance within the allocated region ? Capture of accurate data within the order entry process to ensure a seamless service for our customers and to minimise disputes ? Understand and articulate product range (customer gets the right machine for the job)….
Hire Desk Controller employer: Nationwide Platforms Careers
Contact Detail:
Nationwide Platforms Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact for our customers, showcasing your ability to handle inquiries and resolve issues will be crucial in impressing us.
✨Tip Number 3
Research our company culture and values. Aligning your approach with what we stand for will show that you're a great fit for our team and can contribute positively to our work environment.
✨Tip Number 4
Prepare examples of how you've contributed to team performance in previous roles. We value teamwork and effective communication, so sharing relevant experiences will help you stand out.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hire Desk Controller position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, sales, or administration. Use specific examples that demonstrate your ability to build relationships and contribute to team performance.
Showcase Your Communication Skills: Since this role involves being the first point of contact for customers, make sure to highlight your strong communication skills. Provide examples of how you've effectively communicated with customers in past roles.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the Hire Desk Controller position. Mention why you are interested in working with the company and how your skills align with their needs.
How to prepare for a job interview at Nationwide Platforms Careers
✨Understand the Role
Make sure you have a clear understanding of what a Hire Desk Controller does. Familiarize yourself with the responsibilities mentioned in the job description, such as sales, customer service, and administration.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, prepare examples from your past experiences that demonstrate your ability to build great relationships and provide excellent service.
✨Prepare for Sales Scenarios
Think about how you would handle various sales situations. Be ready to discuss strategies you've used in the past to meet sales targets or resolve customer issues effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand how you can contribute to the team's performance.
