Nationwide is recruiting a Team Manager for the Quality Control team in the Complaints area of Customer Resolutions. You will lead and develop a team of Quality Control consultants, enabling them to perform to their potential and meet service levels.
The role emphasizes coaching, planning workloads, and delivering insights from quality checks to improve customer outcomes. This is a 6-month secondment with hybrid working across our UK offices, including Northampton, Dunfermline or Wakefield.
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Hybrid Quality Control Team Lead, Complaints in Northampton employer: Nationwide Group
Nationwide Group is an excellent employer for Tow Truck Operators, offering a supportive work culture that prioritises safety and customer service. Located in the beautiful Northern Beaches of NSW, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while enjoying a fulfilling career in a dynamic environment.
