Nationwide is seeking a Complaints Handler to manage cases from classification to resolution, speaking with customers by phone and in writing to ensure fair outcomes. You will work with internal teams to gather information, identify trends and implement improvements, always prioritising the customer experience and high-quality service.
Hybrid working is offered, with 35 hours per week and a Monday–Friday pattern.
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Hybrid Customer Complaints Investigator in Glasgow employer: Nationwide Group
Nationwide Group is an excellent employer for Tow Truck Operators, offering a supportive work culture that prioritises safety and customer service. Located in the beautiful Northern Beaches of NSW, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while enjoying a fulfilling career in a dynamic environment.
