Nationwide Building Society is seeking a senior leader to design and deliver customer communications that align with business priorities and deliver outstanding customer outcomes. You will lead a team of design and delivery specialists, guiding governance, risk management and continuous improvement across all communications activity.
You will work with stakeholders across the organisation to resolve issues, pilot new decisioning and personalisation technologies, and drive operational excellence
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Strategic Design & Delivery Lead, Customer Communications in Swindon employer: Nationwide Building Society
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With flexible working options, competitive benefits including private medical insurance and a strong pension plan, and a commitment to recognising and celebrating achievements, we empower our team members to thrive both personally and professionally. Our Glasgow office fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.
Contact Details:
Nationwide Building Society Recruitment Team