Join our Business Intelligence team and play an important role in how data demand is shaped, prioritised, and delivered across the organisation. As a Senior Business Intelligence (BI) Analyst, you’ll combine growing stakeholder management skills with strong modern BI capabilities to help ensure the business gets the right insights at the right time.
Working as part of the team that connects business stakeholders with delivery, you’ll help manage relationships across Business Services, capturing demand, understanding priorities, and helping translate business needs into clear, actionable requirements. You’ll assist in bringing structure to both planned and ad hoc requests, contributing to a well-managed and prioritised backlog.
You’ll work alongside experienced colleagues to deliver high-quality Power BI and Power Platform solutions, using data from our Lakehouse and Databricks environment to build intuitive and impactful dashboards. You’ll help ensure outputs are accurate, user-friendly, and aligned with business needs.
You’ll also work within an Agile team, taking part in regular planning and team discussions to support smooth delivery and build your understanding of Agile ways of working.
Additionally, you’ll contribute to improving how data is accessed and used - supporting data quality initiatives, promoting automation, and embedding emerging capabilities such as AI-driven insights and intelligent automation to enhance efficiency and value. Through developing your data storytelling skills, you’ll help bring insights to life and support better decision making.
This is a great opportunity for someone looking to grow their BI career, build strong stakeholder engagement skills, and gain hands-on experience in a collaborative, fast-paced data environment.
The role sits within Business Services, part of the Chief Operating Office (COO) - the function at the heart of how Nationwide operates and evolves. COO is responsible for delivering the organisation’s strategy and long-term transformation, balancing day-to-day operational excellence with investment in future capabilities, including technology, data, and customer experience.
Business Services plays a key role in keeping COO running smoothly across Nationwide. The team brings together expertise across shared services such as property, portfolio management, controls, and communications - ensuring that critical operations are efficient, well-governed, and aligned to strategic priorities.
Within this environment, Business Intelligence is central to enabling better decisions, improving performance, and driving continuous improvement. By providing trusted, timely insights and supporting effective use of data, the team helps colleagues deliver high-quality services, improve operational efficiency, and enhance customer outcomes.
Ultimately, the impact of this area is felt by customers through more reliable services, faster and more informed decision making, and a stronger, more resilient organisation that is better equipped to meet their needs today and in the future.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location, we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Responsibilities
What you’ll be doing
A typical day involves working closely with colleagues to understand what they need from their data and helping turn those needs into clear plans for delivery. You’ll support incoming requests, help organise priorities, and work with the team to keep work moving forward smoothly. You might be building or improving dashboards, checking that data is accurate and easy to understand, or using Power Platforms to automate data processes. You’ll also join regular team catch-ups to share progress, solve problems, and learn from others. Throughout the day, you’ll be helping make data more useful so people can make better decisions.
About you
For this role, you will have:
Experience building and maintaining Power BI dashboards and reports, including use of data models, measures, and visual design to meet defined business requirements
Hands-on experience using Power Platform tools (such as Power Apps and Power Automate) to create simple applications or automate business processes
Experience working with data from different sources, including preparing and validating data for reporting, with an understanding of data warehouse, Lakehouse, or Databricks environments
Demonstrable experience gathering and translating business requirements into clear, structured deliverables (such as user stories, acceptance criteria, or documented requirements)
Experience working in an Agile delivery environment, actively participating in regular team ceremonies such as planning sessions, daily check-ins, and retrospectives
Evidence of managing or supporting incoming demand, including prioritising tasks, maintaining a backlog, or coordinating multiple requests
Proven ability to engage with stakeholders and communicate insights clearly using data visualisation and storytelling techniques
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Access to private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
The hiring manager for this role is Elaine Outlaw, and the main recruitment contact is Bhavit Panchmatia.
Contact Details:
Nationwide Building Society Recruitment Team
