Security & Resilience Analyst in Swindon

As a Security & Resilience Analyst, you’ll be part of a dynamic and supportive team who drive for stronger Incident Management and Business Continuity capabilities across Nationwide. You’ll play a key role in supporting continuous improvement across the Business Continuity (BC) and Incident Management (IM) team and the wider group. This will include supporting Post Incident and Post Exercise reviews and the management of subsequent actions. In addition, you will support with metric and control reporting, risk reporting and quality control activities. The role will also support integration activities, notably in exercising respective teams against threats and risks they face into. Alongside this there will be the opportunity to support in the incident response on-call team, where the necessary training and support will be provided.

The team supports with the training of incident management procedure across the wider group and in exercising individuals and teams. As well as supporting the incident management activities we also support the Business Continuity team with third party key control assessments, tooling support and metric reporting. Analysis of all these activities to answer bespoke questions can be required at any time to support Senior Stakeholder needs. We are happy to consider flexible working approaches to help you perform at your best. This is a 12-month secondment opportunity. At Nationwide we offer hybrid working wherever possible.

More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works.

You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

You will be part of the Continuous Improvement Team and will have a key role enhancing Incident Management and Business Continuity capabilities across the organisation, whilst also getting involved in the delivery of Post Incident and Post Exercise Reviews including tracking and reporting of agreed actions. You will support the monthly reporting for BC and IM controls and metrics, and when required support updating Metricstream and conducting ad-hoc analysis. As part of the role, you will support the on-call incident management rota, following all training and exercising requirements and the Business Continuity third party due diligence assessments, tooling support.

We are looking for someone who has/is:

• Excellent communication skills and the ability to influence different audiences at varying seniority levels, both virtually and in-person
• Strong data gathering and analytical skills
• Good relationship and stakeholder management
• Happy to work the out of hours rota
• Very strong Microsoft Office skills, especially Excel, Word and PowerPoint.
• Able to work autonomously as well as part of a team

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is Andrew Coles, and the main recruitment contact is Andrew Ducker.