Manager Economic Crime Advisory - Personal in Swindon

Nationwide is undergoing significant and ambitious change as we continue to evolve how we deliver value to our millions of members. This is an exciting opportunity to join our Economic Crime Risk & Compliance team, a key part of the second line of defence, ensuring the Society delivers its strategy safely while balancing risk and reward.

As a Manager in Economic Crime Advisory, you will play a pivotal role in leading Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Counter-Proliferation Financing (CPF), and Sanctions advisory activity across the organisation. With a particular focus on retail products and customer journeys, you will work closely with teams across Economic Crime Operations, Payments, Products and Customer Support to ensure risks are effectively understood and managed within risk appetite.

A core part of the role involves identifying and assessing current and emerging economic crime risks, including those relating to proliferation financing, and translating these into clear, practical internal policies and standards aligned to regulatory expectations. You will provide expert advice, support, and constructive challenge to senior stakeholders and Accountable Executives, helping them interpret and embed controls within their areas of responsibility. You will also oversee the effectiveness of these controls, ensuring that risks, issues, and non-compliances are appropriately identified, escalated, and managed through robust governance and mitigation plans.

Working across the business, you will help embed strong economic crime practices into processes and customer relationships, driving consistency and continuous improvement. This is a highly visible and collaborative role, requiring strong analytical skills, attention to detail, and the confidence to ask the right questions to identify key risks and issues. You will build trusted relationships across the organisation, using your expertise and judgement to influence decision-making and support positive risk outcomes.

If you are proactive, curious, and motivated to make a meaningful impact in managing economic crime risk, this role offers an excellent opportunity to shape how Nationwide protects its members and operates responsibly now and in the future.

The role sits within the Economic Crime Risk & Compliance team, forming a key part of Nationwide’s second line of defence within the wider Risk Function. This area plays a critical role in ensuring the Society delivers its strategy safely and responsibly, by providing independent oversight, expert advice, and challenge on how economic crime risks, such as money laundering, terrorist financing, and sanctions breaches, are identified, managed, and controlled across the business.

The main purpose of the role is to lead elements of Economic Crime Advisory activity by identifying and assessing current and emerging risks, translating these into robust policies, standards, and frameworks, and supporting the business to apply them effectively within agreed risk appetite. The role works closely with senior stakeholders and Accountable Executives, providing expert guidance and constructive challenge on the design and operation of controls, while ensuring risks, issues, and non-compliance are appropriately escalated and managed through strong governance and mitigation.

The impact on our members is significant. By ensuring strong controls and effective risk management are embedded across products, processes, and customer relationships, the role helps protect members from financial crime and harm. It also supports Nationwide’s commitment to fair, secure, and trustworthy banking, maintaining confidence, safeguarding member assets, and enabling the Society to operate responsibly for the long-term benefit of its members and wider society.

We are happy to consider flexible working approaches to help you perform at your best. This is a 12-month secondment opportunity. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in London or Swindon.

Responsibilities

• In this role, you’ll play a key part in shaping and strengthening Nationwide’s approach to managing AML, CTF, CPF, and Sanctions risk.
• You’ll drive a positive risk and compliance culture by building credible, long-term relationships with key internal and external stakeholders, ensuring clear ownership of controls and alignment to risk appetite.
• You’ll assess and interpret evolving legal and regulatory requirements, translating these into practical guidance across frameworks, methodologies, standards, and controls.
• You’ll also contribute to the development and ongoing enhancement of Economic Crime policy and supporting control standards, ensuring they remain robust and aligned to regulatory expectations and industry best practice.
• A core focus will be to provide both support and constructive challenge, helping to embed strong and compliant practices across products, processes, and customer relationships.
• You’ll oversee how economic crime risks and compliance obligations are assessed and managed, ensuring issues are appropriately identified, escalated, and governed.
• This includes monitoring policy breaches, dispensations, and incidents, and ensuring lessons learned are captured and used to continuously strengthen controls.
• You will also maintain oversight of changes to products, journeys and systems, ensuring they effectively mitigate risk while remaining aligned to emerging threats and regulatory expectations.
• Working closely with first line teams, you’ll help ensure appropriate and proportionate mitigation strategies are in place to protect Nationwide and its members.

About you

• Strong knowledge of financial services products, particularly within a retail banking environment.
• Proven experience managing AML, CTF, CPF and Sanctions risk, with a solid understanding of UK regulations (e.g. MLRs, JMLSG, OFSI).
• Good understanding of key AML/CTF/CPF and Sanctions risks and typologies across customer, product and transactional risk, including CDD, EDD and SARs.
• Practical experience advising on the design and effectiveness of controls managing financial crime risk across customer lifecycles.
• Ability to engage and influence stakeholders at all levels, including senior leadership, providing both advisory support and effective challenge.
• Experience participating in risk forums, with confidence to review, question and challenge to support sound decision making.
• Strong communication, analytical and reporting skills, with the ability to interpret data, identify trends and articulate complex regulatory requirements clearly.
• Proactive, well-organised and resilient self-starter, with strong attention to detail, problem-solving capability, and focus on fair customer outcomes.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

• 25 days holiday, pro rata.
• Access to private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.