Lead Manager Economic Crime Change Oversight - Integration in Swindon

Nationwide is undergoing significant and ambitious change as we continue to evolve how we deliver value to our millions of members. This is an exciting opportunity to join our Economic Crime Risk & Compliance (ECR&C) team, a key part of the second line of defence, ensuring the Society delivers its strategy safely while balancing risk and reward.

In this highly visible and collaborative role, you will shape and strengthen oversight of Economic Crime change activity, with a particular focus on Integration. You will support and, where required, lead the coordination of oversight across integration programmes, ensuring activity is appropriately reviewed, risk-assessed, and aligned with regulatory expectations, internal policies, and risk appetite. Using a risk-based, proportionate approach, you will help embed a consistent oversight model that delivers sustainable outcomes.

You will independently review and challenge initiatives, providing clear, evidence-based second line advice. Producing robust written opinions across a range of complex topics to support governance and decision-making. You will coordinate oversight of Economic Crime risk assessments, identifying key risks, highlighting control gaps, and ensuring remediation actions are in place and tracked, escalating material concerns as needed.

Working closely with Economic Crime SMEs, business stakeholders, and wider Risk teams, you will promote a joined-up approach to oversight that reduces duplication and strengthens outcomes. You will also deputise for the Head of / Economic Crime Integration Lead at governance forums and other senior meetings. You will coordinate and provide input to clear, high-quality reporting to senior stakeholders and committees.

In addition, you will drive continuous improvement by enhancing oversight frameworks, methodologies, and tools, while building strong stakeholder relationships to influence outcomes and promote effective risk management. With strong attention to detail and a proactive mindset, you will challenge constructively and help deliver the right outcomes for the organisation and its customers.

The main purpose of the role is to coordinate and lead the delivery of effective oversight across economic crime integration, change and remediation, ensuring risks are identified, assessed, and managed in line with regulatory expectations and risk appetite. Through independent challenge, robust governance, and close collaboration with senior stakeholders and Accountable Executives, you will help strengthen controls and drive consistent risk management practices.

Your work will have a direct impact on members by helping to protect their finances, maintain trust, and ensure Nationwide continues to operate with integrity and resilience. This also supports Nationwide’s commitment to fair, secure, and trustworthy banking, maintaining confidence, safeguarding member assets, and enabling the Society to operate responsibly for the long-term benefit of its members and wider society.

We are happy to consider flexible working approaches to help you perform at your best. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in London or Swindon.

If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

Responsibilities

• In this role, you’ll play a key part in shaping and strengthening Nationwide’s approach to managing Economic Crime risk.
• You’ll apply change oversight frameworks to assess integration and change impacts on the Economic Crime risk and control environment, ensuring proportionate, risk-based decisions aligned with regulatory, internal policy and framework standards.
• This will span the full breadth of Economic Crime risks (AML, Sanctions, ABC, Fraud etc).
• You will identify, assess and support resolution of complex economic crime risks and issues, working closely with SMEs and colleagues across Risk and the business.
• You will exercise sound judgement to evaluate proposals, control designs, and remediation plans providing independent analysis, constructive challenge, and appropriate escalation.
• You will often seek and coordinate the views of a wide range of stakeholders and distil these into concise evidence-based insights and risk opinions for reporting to Senior Management, Regulators etc.
• This will support robust governance, audit trails, and decision-making.
• You will build and maintain strong senior stakeholder relationships to drive a consistent, high-quality risk and compliance culture.
• You will often attend key risk and change governance committees / fora to represent ECR&C and will deputise for the Head of / Economic Crime Integration Lead at meetings, when required.
• You will proactively balance competing priorities, regulatory requirements and business needs to deliver pragmatic, well-informed outcomes in a dynamic environment.
• You will be adapting to ever changing priorities.
• You will take a forward-looking approach, using evolving or incomplete data to anticipate emerging risks, inform mitigation, and address complex issues and seek to identify areas for continuous improvement including ways to improve second line oversight.

About you

• Significant experience in Economic or Financial Crime within financial services or a similarly regulated environment, with comprehensive knowledge across the breadth of risk areas including AML, Sanctions, Fraud, and Anti-Bribery & Corruption within a retail and, if possible, a business banking/ non-personal environment.
• Demonstrable/ significant experience operating in oversight, assurance, or control roles, with the ability to apply independent judgement and provide robust, constructive challenge.
• Comprehensive understanding of regulatory expectations and Economic Crime control frameworks, with experience supporting the design, implementation, or enhancement of policies and control environments.
• Experience contributing to risk assessments and reviews across change programmes, remediation activity, or business processes, with the ability to identify risks, control gaps, and practical solutions.
• Strong analytical skills, with demonstrable experience in interpreting complex information from a wide range of sources to synthesise insights, and deliver clear, evidence-based recommendations and risk opinions.
• Proven ability to communicate complex technical and regulatory requirements clearly and succinctly, tailoring your approach to influence senior leaders and their teams and support effective decision-making.
• Excellent stakeholder management skills and experience of participating in risk forums, with confidence, to build trusted relationships, challenge constructively, and promote accountability across business and risk teams.
• Agile, proactive and resilient, with the proven ability to prioritise effectively and confidently adapt to change and evolving priorities.
• Professionally qualified in Financial Crime or Risk (e.g. ICA Diploma or equivalent), or working towards this, with a commitment to ongoing development and continuous improvement in a dynamic environment.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Rachel Hallett, and the main recruitment contact is Thomas Pegg.