Insight Consultant in Swindon

We are currently seeking an Insight Consultant to join our Network Planning and Implementation team. In this role, you will take ownership of maintaining existing data sources and analytical outputs, while also identifying, sourcing, and developing new datasets to strengthen evidence‑based decision-making across the Network Planning function. You will play a key part in supporting the delivery of operational plans, ensuring that time, cost, and quality considerations are met in line with the Branch & Workplace Development delivery framework.

You will be working to support the Nationwide Group branches through a period of major change that will lead to the rebrand of Virgin Money stores, help to facilitate branches to be ready for the launch of our future business banking proposition, and continue to enable customers with access to cash solutions beyond the branch network. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 21 and 35 hours. This is a 12-month Fixed Term Contract. At Nationwide we offer hybrid working wherever possible.

More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be once a month in either Swindon or London.

If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

In this role, you will provide actionable insight by analysing wide‑ranging datasets to support decision‑making and make informed recommendations, with a particular focus on branch investment. You will undertake continuous analysis of key business metrics to ensure that in‑house data models and dashboards are performing optimally, implementing improvements where needed and keeping the Network Planning team well‑informed of any changes. Working closely with a Network Planning Manager and key stakeholders, you will contribute to strategic analysis and the development of business cases, as well as the prioritisation of schedules to achieve programme outcomes.

This work may include delivering as‑is analysis, benefits case assessments, high and low‑level requirements, and non‑functional requirements such as roadmaps and detailed delivery plans. Alongside this, you will provide planning consultancy throughout the lifecycle of allocated projects, ensuring timely updates on all assigned work packages, sharing lessons learned, and offering feedback when required. You will also play an active role in supporting the continuous improvement of the Network Planning team.

For this role, you will have/be:

• Experience in an analytical / statistical role
• Advanced IT skills with the major Microsoft products, e.g. Excel, Power BI, SQL
• A high level of attention to detail enabling the production of analyses and reports with a consistently high degree of accuracy
• Excellent skills in writing clear, concise, and grammatically correct English, especially in the summary presentation of technical data
• A good verbal communicator – you can listen, respond and question appropriately and be able to challenge constructively and influence decisions multi functionally
• Able to understand technical discussions and issues and translate for a business audience and vice-versa

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.