At a Glance
- Tasks: Lead the Networks team in delivering impactful technical solutions and enhancing customer experience.
- Company: Join Nationwide, a mutual bank focused on fairer finances and community impact.
- Benefits: Enjoy 30 days holiday, private medical insurance, and a competitive pension.
- Other info: Hybrid working model with opportunities for professional development and volunteering.
- Why this job: Shape the future of network technology while making a real difference for customers.
- Qualifications: Experience as a Lead Engineer in Networks with strong technical and leadership skills.
The predicted salary is between 55000 - 65000 £ per year.
This opportunity will provide you with full responsibility for managing the technical outcomes of the Networks team who deliver all business change to the network. This includes high volume changes and also design and implementation of more complex requirements, which would suit someone with the hunger and desire to really shape how this technical operation functions.
Reporting into the Head of Networks as part of the Networks Senior Leadership team, this role provides the opportunity to utilise your leadership skills on both the technical delivery of the team but also improving customer experience through focusing on automation and team working practices. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at either our Swindon or London office.
If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
Responsibilities:
- You’ll be providing technical expertise at parts and/or all stages of the delivery lifecycle, including providing technical leadership and consultancy to senior stakeholders at enterprise level whilst being responsible for identifying and setting the technical expertise and capability required for the team.
- You’ll also be responsible for reflecting emerging technical requirements into the engineering team and take responsibility for managing a delivery team of Nationwide full-time employees and a large pool of contract resources that we utilise.
- Due to this being a senior role within the business, a key requirement and objective will be developing and maintaining relationships with senior stakeholders across the organisation.
About you:
- Demonstrable experience of operating as a Lead Engineer in Networks, including knowledge of relevant technologies in related areas of specialism (hosting and cloud environments, automation or DevOps).
- Able to demonstrate a deep understanding of networks and be able to apply this and understand how it fits with other related technologies.
- Experience of working in a complex business environment where there is a requirement to understand the impact of your own area on others and interdependencies both on people and from a technological perspective.
- The rigour, ability and discipline to self-learn what is required for continual professional development and stay abreast of changes in the industry.
- Demonstrated the ability to transform a team with a focus on customer experience and delivery.
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
- Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
- Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications:
The extras you’ll get:
- 30 days holiday, pro rata.
- Access to private medical insurance.
- A highly competitive pension to help you build a strong foundation for retirement.
- Access to an annual performance-related bonus.
- Training and development to help you progress your career.
- A great selection of additional benefits through our salary sacrifice scheme.
- Life assurance to provide peace of mind for you and your loved ones in the event of your death.
- Wellhub – access to a range of free and paid options for health and wellness.
- Up to 2 days of paid volunteering a year.
Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next:
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
Engineer - E4 in Swindon employer: Nationwide Building Society
At Nationwide, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. With generous benefits such as 30 days of holiday, private medical insurance, and a commitment to hybrid working, we foster an environment where you can thrive both personally and professionally. Join us in Swindon or London, where your contributions will directly impact our mission to provide fairer banking for all, while enjoying the support of a community that values collaboration and innovation.
Contact Details:
Nationwide Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Engineer - E4 in Swindon
✨Tip Number 1
Network like a pro! Reach out to current employees at Nationwide on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for your application process. This can give you insider knowledge and make you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical leadership and customer experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 3
Showcase your passion for continuous improvement! Be ready to discuss how you've transformed teams or processes in the past. Highlight specific examples where you’ve pushed for better outcomes and how that aligns with Nationwide's customer-first behaviours.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Engineer - E4 in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Engineer - E4 role. Highlight your experience in networks and any leadership roles you've had. We want to see how your skills align with our customer-first behaviours!
Showcase Your Technical Expertise:In your application, don’t shy away from showcasing your technical know-how. Mention specific technologies you’ve worked with, especially in hosting, cloud environments, and automation. This will help us see your fit for the role!
Emphasise Teamwork and Leadership:Since this role involves managing a delivery team, share examples of how you've successfully led teams in the past. We love to see how you’ve improved customer experiences through collaboration and effective communication.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we respond to everyone, so you won’t be left hanging!
How to prepare for a job interview at Nationwide Building Society
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networks, hosting, and cloud environments. Be ready to discuss how these technologies interconnect and how you've applied them in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing complex projects. Think about times when you transformed a team or improved customer experience through effective leadership.
✨Understand the Customer First Approach
Familiarise yourself with Nationwide's customer first behaviours. Be prepared to share instances where you've put customers at the heart of your decisions and how you've used feedback to drive improvements.
✨Practice Your Communication Skills
Since this role involves liaising with senior stakeholders, practice articulating your thoughts clearly and confidently. Use straightforward language and be honest in your responses to demonstrate your ability to communicate effectively.