Economic Crime Investigator in Swindon

As an Economic Crime Investigator, you’ll join our Legal Instruments Team as a trusted specialist in financial crime and data disclosure, playing a vital role in protecting Nationwide and its members. You’ll be responsible for the accurate, lawful and timely handling of court orders, legal instruments and requests from law enforcement agencies. Your work will support compliance with production and disclosure orders while safeguarding sensitive customer information and ensuring we meet our obligations under financial crime legislation. This is a fast‑paced environment where accuracy, sound judgement, and a calm, methodical approach are essential. The role may also require you to attend court, so having direct experience in this environment, and the resilience to manage the pressures that come with it is essential.

If you have a strong background in financial crime operations or investigations and want to make a meaningful impact at the intersection of law, data and economic crime, we’d be delighted to hear from you. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at either our Northampton or Swindon office.

In this role, you will support Nationwide’s compliance with court orders and law enforcement agency requests, ensuring every disclosure is accurate, lawful and delivered within strict timescales. Your work will require the utmost accuracy and detail to support critical law enforcement work. The role may require you to attend court and the resilience to manage the pressures that come with it is essential, requiring emotional strength and confidence to represent the work you have produced in a legal setting. Throughout, your focus will be meeting legal obligations effectively while safeguarding Nationwide and its members from risk.

No two days are the same in this role, so we’re looking for someone who thrives in a fast‑paced, varied environment and brings a collaborative, team‑focused approach. You’ll need to be confident working with complex information, comfortable making sound decisions under pressure, and able to maintain independence and objectivity in challenging situations.

• Specific experience of using FCRM, SAS and PRM
• Knowledge and investigation skills in one or more areas of economic crime
• Significant experience in conducting investigations, including data presentation
• Exceptional accuracy in collating information into a single view
• Excellent experience in managing stakeholders effectively
• The ability to make decisions, act objectively, and maintain independence

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. Once we’ve received your application successfully, we will invite you to the first stage; our online assessments! Within a few hours you’ll receive a link to your unique candidate hub – here we’ll ask you to complete some online assessments within 48 hours of applying; these include a situational judgement test, checking and numerical assessments – all focussed around what’s important to us in a member facing role at Nationwide. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.