Economic Crime Governance Insights & Analytics Specialist in Swindon

An exciting opportunity has arisen within Customer Service & Operations for an Economic Crime Governance Insights & Analytics Specialist to join the Shared Services Reporting & Governance team. This role plays a critical part in protecting both the business and its customers, operating as a key component of the first line of defence against financial crime. You will be responsible for supporting the identification, ownership and management of financial crime risks on a day-to-day basis, while delivering meaningful insights and analytics that enable informed decision making across Compliance, Risk and wider business functions. This is a high-impact role offering the chance to work with senior stakeholders, providing valuable governance, performance and risk intelligence to help strengthen control environments and drive continuous improvement.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites.

If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

You will be responsible for developing and delivering consistent, accurate and timely Management Information (MI) to support reporting for managers and senior leaders, ensuring key issues are clearly identified and escalated where appropriate. The role involves monitoring core Economic Crime metrics, providing early warning indicators of adverse trends, control weaknesses and emerging risks, while establishing and maintaining effective reporting cycles to support robust risk oversight. You will also play a key part in enhancing and sharing financial crime knowledge and technical expertise across the team, contributing to overall capability development. Working collaboratively with colleagues, you will support team and departmental objectives and contribute to initiatives that strengthen first-line control oversight. In addition, you will support the production of monthly governance reporting across Economic Crime, delivering clear and actionable insights to inform executive and senior leadership decision making.

For this role, you will have:

• Experience with analytical tools or languages such as SAS or SQL
• Knowledge and/or experience of economic crime risk and financial crime frameworks
• Experience working with large and complex datasets, with the ability to extract meaningful insights
• Strong knowledge of advanced Microsoft Excel techniques, including PivotTables and lookup formulas
• Proficiency in MI production and data visualisation, delivering clear and impactful outputs
• A proven track record of producing concise, insight-led reports and presenting data to engage and influence senior stakeholders

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Michael McKechnie, and the main recruitment contact is Angela Darbar.