We have an exciting opportunity for two Consultants to join the Supplier Testing Team within Business Services. The team are responsible for planning and delivering assessments of our high risk suppliers against a range of Operational and Conduct risk categories, and engage with a broad set of stakeholders both internally and externally.
As a Controls Testing Consultant, you’ll take end to end ownership of a number of supplier tests within the annual plan, and deliver these to time and quality in line with the methodology. Your assessments will detail the effectiveness of controls and provide assurance that our suppliers are meeting the requirements set out in the contract and NBS supplier policy. Where gaps are identified, you’ll present recommendations for remediation and work with the business area to ensure the supplier progresses an action plan in a timely manner.
This is a fantastic opportunity for a highly organised, driven individual with an analytical mindset, who is conscious of the importance of controls, keen to develop across multiple risk categories, and confident engaging with stakeholders of all levels.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Bournemouth or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location, we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Responsibilities
What you’ll be doing
You’ll be undertaking testing primarily by facilitating sessions with the supplier SMEs to evidence the requirements set out in the central framework. There is also an element of desktop assessment where evidence has been shared outside of those sessions. The framework covers a broad set of risk categories tested on a risk-based approach, which include Information Security, Business Continuity, IT, HR, Data Governance, Fraud, Financial Crime, Payments, Complaints, Subcontractor, ESG, Member Protection and Conflicts of Interest.
You’ll maintain robust documentation which clearly articulates the judgement, rationale and supporting evidence to support the drafting of control testing issues and reports.
You will share reporting outputs with the internal supplier relationship manager and relevant risk functions, ensuring an action plan is put in place to address areas requiring remediation and that these are seen through to completion.
Extensive on the job training will complement your existing experience and give you the knowledge and skills you need to be able to thrive in the role. The varied nature of testing is supported by an ongoing Route to Competency.
We are an inquisitive team who drive continuous improvement at pace, and you’ll have opportunity to shape and evolve the way we do things to deliver ultimate value for the Society.
About you
As a minimum requirement you’ll have:
Experience in one or more risk categories in the framework
Experience in control testing or sound understanding of control testing principles and methodologies
Able to support the production of high-quality outputs that provide clear insight
A confident communicator with experience building effective relationships and stakeholder management
Self-motivated, with an ability to work both independently and as part of a team
Time management and organisational skills with a drive to achieve goals and in achieving the required standards to challenge for continuous improvement
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
Qualifications
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Access to private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
The hiring manager for this role is Laura Davies, and the main recruitment contact is Bhavit Panchmatia.
Contact Details:
Nationwide Building Society Recruitment Team
