Nationwide Building Society is seeking a Senior Operations Manager to lead Everyday Banking and Lending operations across a centralised fulfilment function. You will drive end-to-end customer journeys, ensure service excellence, and balance customer experience with risk management. You will build capability through developing managers, embedding continuous improvement, and partnering with Technology, Finance and Compliance to deliver on strategic priorities. #J-18808-Ljbffr
Senior Operations Leader: End-to-End Customer Journeys employer: Nationwide Building Society
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With flexible working options, competitive benefits including private medical insurance and a strong pension plan, and a commitment to recognising and celebrating achievements, we empower our team members to thrive both personally and professionally. Our Glasgow office fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.
Contact Details:
Nationwide Building Society Recruitment Team
