Risk & Control Specialist - Business Banking

The Business Banking Control Team exists to enable safe, sustainable growth. We are committed to driving risk excellence and are passionate about proactive risk management in the first line of defence. We are starting an exciting journey to grow our team, and this role has been created to join our Business Banking Controls team to ensure the effective management of a complex and varied risk profile. As a Risk & Control Specialist, you won’t just maintain the profile, you’ll shape it. You’ll partner with senior stakeholders across Business Banking to strengthen the control environment, embed risk awareness and lead to meaningful change in how we think about risk within the first line of defence.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our London or Northampton office. If you are aligned to our Glasgow hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Glasgow.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

What you’ll be doing:

• You’ll be acting as an advisor to senior business leaders, embedding a strong control environment that supports Business Banking objectives while maintaining risk integrity.
• You’ll be embedding the Business Banking risk and control profile and maintaining a continuous improvement approach to the ongoing management of the profile.
• You’ll be supporting the business in the identification, logging and management of issues and events, ensuring this is regularly monitored and reported to the Senior Leadership Team, as well as ensuring robust validation and supporting evidence is in place to confirm the effective closure of issues and providing appropriate challenge to senior stakeholders where standards have not been met.
• You’ll also translate policies and risk appetite into operational action, ensuring controls are practical, sustainable, and outcome focused and engage with key stakeholders professionally and with integrity to generate productive working relationships at all levels of seniority.

About you:

• Experience of working with or knowledge of Business Banking products and services.
• A solid understanding of risk and control environments within a complex business.
• Proven ability to design, implement, and monitor effective control frameworks.
• Excellent commercial acumen — you’ll understand how risk management adds value, not friction.
• A proactive approach to problem-solving.
• Exceptional stakeholder management and communication skills, with the confidence to challenge senior leaders constructively.
• Knowledge of regulatory and business practices for Commercial products.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• Access to private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

The Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next:

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.