People Regulation & Governance Manager (SM&CR) – 6 month Fixed Term Contract

As a People Regulation Manager, you will support the ongoing development and oversight of the Senior Managers & Certification Regime (SM&CR) including the Conduct Rules within Nationwide. This will include developing tools, frameworks and approaches, driving continuous improvement activities, supporting the further embedding of the regimes to support effective decision making and governance across Nationwide while supporting our Blueprint for a Modern Mutual.

This role is within the People Function at Nationwide, within the wider People Services team. You will develop initiatives and communications to proactively drive and embed SM&CR within the organisation, refining and simplifying related processes. You will be part of a team responsible for the production of associated reporting and MI in relation to this people regulation. You will act as a trusted advisor within both the People Function and to the business, providing expert advice and guidance to relevant SM&CR populations.

You’ll be partnering with the business as their go-to person for SM&CR advice and guidance on a day-to-day basis, managing operations for the regimes, and continuously looking to simplify our SM&CR processes and procedures whilst maintaining regulatory compliance. You’ll also be supporting the business with training and education on the regimes, ensuring our senior management are kept up to date with relevant regime requirements and updates.

You’ll have:

• A high level of understanding and experience of SM&CR and people regulation and application within Financial Services
• Confidence and competence in developing balanced and pragmatic solutions; taking ownership for delivery, working collaboratively at pace to get the job done
• Strong working relationships across all levels within Nationwide, building credibility, trust and confidence in the stakeholders you work with up to and including Exco level.
• Excellent communication skills, written and verbal with the ability to make complex messages simple in order to drive good outcomes and action
• Naturally curious, focussed on driving continuous improvement and open to new ideas with a keen eye for detail
• Passionate about people, culture and understands the role that we play in delivering excellent employee experiences and member outcomes

Our customer first behaviours put customers and members at the heart of how we work together:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.