We have an exciting opportunity within the People Function Recruitment Delivery Team. As a Governance Risk & Controls Consultant you will play a crucial role in supporting our critical processes and controls related to recruitment, employment screening and maintaining compliance with the Recruitment Policy.
You will be responsible for overseeing a number of governance frameworks linked to the end-to-end recruitment process of all worker types. This will involve working with multiple stakeholders, suppliers and candidates.
As part of a wider team, you will work with others to push for better to ensure positive experiences for our customers whilst appropriately balancing any risk to Nationwide. You will play a key role in supporting colleagues in Procurement to agree pragmatic decisions on supplier personnel screening. Alongside involvement in broader governance activity relating to controls and assurance testing.
We are happy to consider flexible working approaches to help you perform at your best.
The working hours (per week) for this role can be between 28 and 35 hours.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Northampton Office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Responsibilities
What you’ll be doing
You will play a key role within the Risk, Governance and Controls team, supporting the People Function by providing expert guidance on people-related risks, particularly in the onboarding of new suppliers to Nationwide. This includes partnering with Procurement to support negotiations with both new and existing suppliers, ensuring their screening processes meet Nationwide’s standards. You’ll engage directly with suppliers through meetings and discussions, helping them understand current expectations and future requirements, while also working closely with internal stakeholders to resolve any issues linked to supplier employment screening.
In this role, you’ll ensure strong governance by maintaining thorough records of decisions and tracking follow-up actions. You’ll collaborate with other risk teams to identify where exceptions, waivers, or dispensations may be necessary against policy requirements. Additionally, you will produce management information to highlight trends, risks, and insights related to screening processes, helping inform decision-making and mitigate risk exposure.
You’ll also contribute to the wider team by supporting key projects and initiatives as priorities evolve. A core part of your responsibilities will include strengthening quality assurance frameworks for recruitment suppliers - helping to design and carry out control testing to ensure processes remain compliant, effective, and aligned with organisational standards.
About you
- A background within risk, governance and controls with proven experience of working within different frameworks
- An understanding of other risk domains policies and control standards
- A working knowledge of the end-to-end recruitment process for all worker types
- A working knowledge of supplier vetting requirements
- Experience of working with suppliers/third parties in the context of negotiating contractual positions relating to people processes
- Experience of conducting control testing/assurance work and reporting the outcomes
- Experience of managing multiple stakeholders providing both support and challenge
- Experience of influencing senior management and third parties
- Experience of dealing with challenging conversations and remaining focussed on resolving issues, including negotiating positions
- A high level of attention to detail and accuracy
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
- Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
- Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
- Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
Qualifications
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Access to private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
The hiring manager for this role is Lucy Swansborough, and the main recruitment contact is Bhavit Panchmatia.
Contact Details:
Nationwide Building Society Recruitment Team
