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- Tasks: Assist customers with banking queries and educate them on digital services.
- Company: Leading financial institution focused on exceptional customer service.
- Benefits: Full-time role with training programs for personal development.
- Why this job: Make a positive impact on customers' lives while growing your skills.
- Qualifications: Empathetic, communicative, and ready to embrace new challenges.
The predicted salary is between 30000 - 42000 £ per year.
A leading financial institution seeks a Customer Representative in Newport Pagnell to provide exceptional service across various channels. This full-time role involves assisting customers with banking queries and educating them on digital services.
Ideal candidates are empathetic, communicative, and willing to embrace new challenges. Join a company dedicated to customer care and continual personal development offered through training programs.
Apply now for a chance to make a positive impact on our members' lives.
Multiskilled Banking Advisor – In-Branch & Phone Support in Newport Pagnell employer: Nationwide Building Society
Contact Detail:
Nationwide Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multiskilled Banking Advisor – In-Branch & Phone Support in Newport Pagnell
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer care. This will help you tailor your approach during interviews and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your communication skills! Since this role involves assisting customers both in-branch and over the phone, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your empathy! Think of examples from your past experiences where you've helped someone through a tough situation. This will demonstrate your ability to connect with customers and provide exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Multiskilled Banking Advisor – In-Branch & Phone Support in Newport Pagnell
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic nature. Share examples of how you've helped customers in the past, as this role is all about providing exceptional service.
Be Communicative: Use clear and concise language in your application. We want to see that you can communicate effectively, just like you would with customers over the phone or in-branch.
Embrace Challenges: Let us know how you're willing to embrace new challenges. Mention any experiences where you've stepped out of your comfort zone, as this shows your readiness for the dynamic environment we offer.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a positive impact.
How to prepare for a job interview at Nationwide Building Society
✨Know Your Banking Basics
Before the interview, brush up on your knowledge of banking products and services. Familiarise yourself with common customer queries and how to address them. This will show that you’re proactive and ready to assist customers effectively.
✨Showcase Your Empathy
During the interview, be prepared to share examples of how you've handled customer interactions in the past. Highlight situations where you demonstrated empathy and understanding, as this is crucial for a role focused on customer care.
✨Embrace Digital Services
Since the role involves educating customers on digital services, make sure you’re comfortable discussing various online banking tools. Be ready to explain how you would help customers navigate these services, showcasing your tech-savviness.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company’s training programs and opportunities for personal development. This shows your enthusiasm for growth and commitment to providing exceptional service.
