Financial Crime Senior Investigator in Newcastle

As a Financial Crime Senior Investigator, you’ll be part of Financial Crime Operations within Risk Operations, playing a vital role in safeguarding Nationwide and its members from financial crime. This includes protecting the organisation against money laundering, terrorist financing, sanctions breaches, and bribery and corruption, while delivering first-line prevention and detection activity that makes a real difference.

You’ll bring a sharp eye for detail and the confidence to clearly articulate your findings, whether in writing or conversation. Excellent time management and prioritisation skills are essential, as you’ll work autonomously, adapt to regular change, support colleagues, and help maintain high standards through quality checking and involvement in project work. Just as important are your communication and stakeholder management skills, enabling you to build trusted relationships across the business.

In this role, you’ll act as a financial crime specialist for first-line colleagues, providing expert support and serving as the first point of escalation for financial crime concerns. We’re looking for someone who thrives on problem-solving, enjoys collaborating with others, and takes pride in delivering thorough, accurate work in a fast-paced and evolving environment. This is a 12-month secondment opportunity. At Nationwide, we offer hybrid working wherever possible.

Responsibilities:

• You’ll deliver high-quality 1st line financial crime activity that protects both the organisation and its customers.
• This includes working with the 2nd line Financial Crime team to provide advice and guidance to Financial Crime Investigators, documenting the guidance to strengthen financial crime controls to prevent future reoccurrence where possible through consistent, accurate rationale, and constructive feedback and coaching.
• Throughout, you’ll ensure regulatory and policy requirements are met while maintaining a strong focus on service quality and customer experience.
• Working closely with 2nd line Financial Crime teams, you’ll ensure working practices support Management Information (MI) production through accurate and timely completion of tasks and assist Financial Crime Managers in the collation and production of MI and other controls.
• You’ll be a Subject Matter Expert in Financial Crime processes and procedures and actively contribute to keeping these current, up-to-date and policy compliant, review escalated high-risk cases, and support effective MI through accurate and timely task completion, embedding strong financial crime standards across the operation.

About you:

• Proven experience within a financial crime environment, gained in Client Screening, Payment Filtering, Transaction Monitoring, or Anti-Money Laundering-focused role, with a solid understanding of regulatory expectations and financial crime controls.
• Strong analytical capability, with the confidence to review and interpret large, complex datasets and translate your findings into clear, concise, and meaningful outputs.
• The ability to evaluate information critically, drawing well-reasoned conclusions and practical recommendations based on facts, evidence, and data, even where information may be incomplete or nuanced.
• Experience delivering structured coaching and constructive feedback, with the ability to support development, manage individual performance, and raise capability and confidence across colleagues and teams.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.