Customer Consultant: Digital Banking & Service Advocate in Leeds

Customer Consultant: Digital Banking & Service Advocate in Leeds

Leeds Full-Time No working from home possible
Nationwide Building Society

At a Glance

  • Tasks: Welcome customers and support them with everyday banking and digital services.
  • Company: Join Nationwide Building Society, a trusted name in banking.
  • Benefits: Full-time hours, competitive pay, and a supportive team environment.
  • Other info: 9-month fixed-term contract with opportunities for growth.
  • Why this job: Make a difference by helping customers navigate their banking needs.
  • Qualifications: Strong communication skills and a passion for customer service.

Nationwide Building Society in Leeds is seeking a Customer Consultant to welcome customers to the branch and support them with everyday banking and digital services. You will resolve queries, advise on suitable products, and collaborate with colleagues across branches and the Digital Experience Centre to ensure customers are connected with the right expert.

The role is full-time, 35 hours per week, on a 9-month fixed-term contract.

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Customer Consultant: Digital Banking & Service Advocate in Leeds employer: Nationwide Building Society

At Nationwide, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Strategic Finance team. Located in Yorkshire and the North-East, we provide flexible working arrangements, competitive benefits, and ample opportunities for professional growth, ensuring that our employees feel valued and empowered to make a meaningful impact in corporate banking.

Nationwide Building Society

Contact Details:

Nationwide Building Society Recruitment Team

We think you need these skills to ace Customer Consultant: Digital Banking & Service Advocate in Leeds

Customer Service Skills
Communication Skills
Problem-Solving Skills
Digital Banking Knowledge
Product Knowledge
Collaboration Skills
Query Resolution