Customer Advisor, Digital Banking & Service in Leeds

Customer Advisor, Digital Banking & Service in Leeds

Leeds Full-Time 26120 - 31924 £ / year (est.) No working from home possible
Nationwide Building Society

At a Glance

  • Tasks: Welcome customers and assist them with digital banking services.
  • Company: Join Nationwide Building Society, a trusted name in banking.
  • Benefits: Starting salary of £26,500, full-time hours, and career growth.
  • Other info: Permanent role with a supportive team environment.
  • Why this job: Make a difference by helping customers navigate online banking.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 26120 - 31924 £ per year.

Nationwide Building Society in Leeds Crossgates is seeking a Customer Consultant for our branch and contact centre teams.

The role is permanent, full-time, 35 hours per week, with a starting salary that rises from £26,500 from 1 July 2026.

You will welcome customers, help them use our digital services, and explain the benefits of online banking.

You will resolve queries, tailor solutions from our range of products, collaborate with colleagues across branches and the Digital Experience Centre,

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Customer Advisor, Digital Banking & Service in Leeds employer: Nationwide Building Society

At Nationwide, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Strategic Finance team. Located in Yorkshire and the North-East, we provide flexible working arrangements, competitive benefits, and ample opportunities for professional growth, ensuring that our employees feel valued and empowered to make a meaningful impact in corporate banking.

Nationwide Building Society

Contact Details:

Nationwide Building Society Recruitment Team

We think you need these skills to ace Customer Advisor, Digital Banking & Service in Leeds

Customer Service Skills
Digital Banking Knowledge
Communication Skills
Problem-Solving Skills
Collaboration Skills
Product Knowledge
Query Resolution